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Intro to Communication > Comm Chp 1 > Flashcards

Comm Chp 1 Flashcards

1
Q

Transactional Model of Communication

A
  1. Sender
  2. Reciever
  3. Message
  4. Feedback
  5. Channel
  6. Content vs Relationship Dimension
  7. Fields fo Experience
  8. Noise (Physical, Psycohological, Physiological, Semantic)
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2
Q
  1. Sender (encoder)
A

often simultaneoulsy the receiver

-whose persepction is foces on

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3
Q
  1. Reciever (Decoder)
A

often simultaneously the sender

-interperates message

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4
Q
  1. Message
A

From sender to reciever

What is the REAL message

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5
Q
  1. Feedback
A

From reciever to sender if there IS any

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6
Q
  1. Channel
A

-verbal, written, gesture, body language, facial expressions, visual art, etc

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7
Q
  1. Content vs Relationship Dimension
A

Between sender and reciever

  • how does the relationship influence the content?
  • How does the content influece the relationship?
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8
Q
  1. Fields of Experience
A
  • Speculation about the experience and issures in the sender’s past that might influence the accurate ENCODING of the message.
  • Speculation about the experiences and issues in the recievers’s past that might influence the accurate DECODING of the message
  • Where do they intersect?
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9
Q
  1. Noise
A
  • Physical: anything in the immediate phyiscal environment that could interfere with the accurate encoding and decoding of the message
  • Physiological: anything biological processes fo the encoder or decorder that could interfere with the accurate encoding or decoding of message
  • Psychological: any biases, assumptions, preconceptions that interfere with teh accurate encoding or decodign of the message
  • Smantic: any confusion as to the meaning of words-verbal or written
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10
Q

3 Communication Myths of Western Society

A

Myth 1: Communication is a cure all–No, you can learn just how different you are from a person

Myth2: Communication is just common sense– No, college grads can’t communicate adqueately

Myth3: Communication quantity equals quality–No, persistance (quantity) of a subject can hurt

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11
Q

Communication

A

Sharing meaning with other through SYMBOLS

-transcatioal process of sharing meaning with others

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12
Q

Single Channel Messages

A
  • Channel Lean
  • More or less clea to the reciever
  • Channel Lean messages (texts) can be disinhibiting
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13
Q

Multiple Channels Messages

A
  • Channel rich
  • Should be more clearer to reciever
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14
Q

Hypercompetitivness

A

-the excessive emphasis on beathng others to achieve one’s goal and the direct opposite fo respect for other

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15
Q

Respect for others

A

DIRECT opposite fo hypercompetitivesss.

  • Includes:
    a) empathy and compassion
    b) communication fo sportsmanship to others
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16
Q

BOX: Hypercompetitiveness leads to cheating

A
  • 3/4 of college studesnts cheat to get ahead
  • those who wouldnt cheat do it to even the playing field
  • Cheating is dishonet and violates fairness
  • Hypercompetitiviness glorifies victors with message of priase and is indifferent or contemptous aganist losers
17
Q

High Self Esteem

A
  • “Social Vaccine” that stops ppl from destructive communication BUT psychos, neo naizis, bullies,KKK etc have superioty complex and high self esteem
  • A major cause of aggression in human relations seems to be NOT low self esteem but high self esteem combined with ego threat.
  • Inflated self esteem: seem obnoxious to others, talk and interrupt more
18
Q

Myth

A

belish that is contadiced by fact

19
Q

Hindsight Bias

A

“I knew that already” tendency

20
Q

Linear Model

A

-Communication is a one way phenomenon

–> Presidents TV announment

  • Elements: Sender, Reciever, Message, Channel, Noise ( physical, physiological, Psychological, Semantic)
  • NO feedback: receiver’s verbal and non verbal responses to message (listeners are passive)
  • Highlights conpects of Channel and Nosie (broadens defintion of noise to include interference)
21
Q

Interactive Model (ping pong view)

A

-Adds Feedback and Fields of Experience to elements

–Fields of Experience: cultural backgound, ethnicity, geographic location, extent fo travel, personal experices over lifetime–> misunderstanding

-Communication is a two way process, senders become recievers as recievers become senders

22
Q

Transactional Model (Sender- Reciever Impact View)

A
  • People are connected through communication (transcation)
  • Communication is a transaction:
    a) each person is a sender-reciever, (not just a sender or a reciever) as you still recieve feedback as you talk
    b) communication affects all paties involved
  • Adds Content (said and done) vs. Relationship (how message defines association between 2ppl) Dimension
23
Q

Meaning

A

Conscious pattern humans create out of their interpretation of exprience

  • Construct meaning by making connections and patterns
  • Social contruct
  • Meaning is shared when there are overlapping interpretations between individduals (attempt to share meaning verbally and noverbally)

–> Intercultural meaning of words and gestures is important

24
Q

Communication Competence

A

engaging communication with others that is perceived to be both effective and appropriate in a given context

25
Q

Effectivness

A

Is the degree to which we have progressed in achievement of our goals

26
Q

“me first” attitude destroys teamwork in groups

A

collection of ppl doesnt function as a group at all if every member is more interested inindividual accomplishments than group achievement

27
Q

Appropriateness

A

behavior that is viewed as legitimate for and fitting to the context (the environment in which communication occurs)

-Communciation becomes inappropriate if it violates rules when such violations could be averted without sacrificing goal

28
Q

Rule

A

followable prescription that indicates what behaviro is obligated, preferred and prohibited in certain contexts

  • Every communication is guided by rules
  • Most ruels are implied (indirectl indicated) by patterns of behavior… a violation of an implicit rule often leads to an explicit statement of the rule
  • Rules can be modified
29
Q

Ways to improve effectiveness adn appropriatness of communication

A

1) Knowledge: knowing rules for behavioral expectation (esp in other cultures)
2) Skills: clearly, fluetnly, concisely, confident communication messages –> skill WO knowledge isnt productive
3) Sensitivity: detect, decode, and comprehend signals in our social environment –>being midnful not mindless
4) Commitment: passion for excellence and dedicating to achieving it, attitude is important
5) Ethics: set of standards for judging the moral correctness of communication behavor
- >1. Respect
- >2. Honesty
- >3.Fairness
- >4. Chioce (ppl should be able to choose)
- >5. Responsibility

30
Q

Communication Climate

A

emotional atmosphere, the pervading or enveloping tone that we creat by the way we communicate with others

31
Q

Constructive Communication Climate

A

composed of 2 general patters of OPENESS (willingness to communicate) and a pattern of SUPPORTIVENESS ( confirmation fo the worth and value of others and help other)

-We oriented people

32
Q

Destructive Communication Climeate

A

Composed of 2 general elements: CLOSEDNESS ( unwillingnes to communicate) and a patter of DEFENSIVENESS (protection reaction to a percieved attack on self esteem and self concept

–Protection reaction: 1) You deny validity of percieved attack 2)You counterattcker against person whose communicaation diminishes self worht 3) You withdraw

**** An instance (episode) of defenseiev response doesnt not create a destructive cilmate uless the episeode is esp. egreious (sexual abuse) or a patter of criticism (several episodes)

33
Q

Competition

A

-a process of mutually exclusive goal attainment for you to win and others must lose

34
Q

Cooperation

A
  • Process of mutually inclusive goal attainment for me to achieve my goal you must also achive your goal
  • Sink or swim together
  • Cooperative communication is a process NOT an outcome
  • Doesnt mean yeilding to others
35
Q

Individual Achievement

A

the realization of personal goals WITHOUT having to defeat an opponent

36
Q

Constructive Competition

A

occurs whne competiing against others produces a positive, enjoyable experienne and promotes increased efforest to achieve victory WO jeopardizing positve interpersonal realtionships

–> hypercompetitiveness, NOT competition itself, produeces destructive comm climate

37
Q

Common Notion that Intergroup (between groups) competition promotes intragroup (inside group) cohesiveness and teamwork…

A

… only true for winning team

Intro to Communication (3 decks)

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