COMM 101 Week 1-2 (Welcome to commerce, Communication for commerce) Flashcards
What is a community
A community is a group of people that share something in common, such as customs, identifying characteristics, values, beliefs or norms
What is equity, equality, inclusion and diversity
Equity is the guarantee of fair treatment, access, opportunity, and advancement for all. It requires the identification and elimination of barriers that prevent the full participation of some groups.
Inclusion :Inclusion is the active, intentional, and ongoing engagement with diversity, where each person is valued and provided with the opportunity to participate fully in creating a successful and thriving community
diversity is any measure that can be used to differentiate groups and people from one another. Embracing diversity means respect for and appreciation of differences in ethnicity, gender identity, age, national origin, ability, sexual orientation, faith, socioeconomic status, and class.
Equality means each individual or group of people is given the same resources or opportunities. Equity recognizes that each person has different circumstances and allocates the exact resources and opportunities needed to reach an equal outcome.
What is Indigenization
: Indigenization is a process and the action that recognizes the value and importance of Indigenous knowledges and incorporates them into the university system e.g. the Indigenization of the curriculum
Cultural Humility and Cultural competence
Cultural humility: Is a lifelong commitment to self-evaluation and critique, to redressing power imbalance. In the pyramid,
Cultural humility is two things: Understanding and readressing power imbalances, and holding the system accountable
Cultural competence: is being aware of you culture and how does tit infleunce the way i view and interact with other, and what are other cultures like, and what strengths do they have. Cultural competence is two things: Developing cultural self awareness, and gaining cultural knowledge
the 5 Rs of cultural humility
1) Reflection:
Aim:
Approach every counter with humility and understanding that there is always something to learn from everyone
Ask: WHat did i learn from each person in that encounter
2) Respect:
Aim: Treat every person with utmost respect and service to preserve dignity and respect
Ask: DId i treat everyone involved in that encounter respectfully
3) Regard:
Aim: Hold every person in the highest regard and not allow uncncious biases to interfere in any interactions
Ask: Did unconscious biases drive this interaction
4) Relevance:
Aim: Expect cultural humility to be relevant and apply it to every practise
Ask: How was cultural humility relevant in this interaction
5) Resiliency:
Aim: Embody the practise of cultural relevance to enhance personal resilience nd globl compassion
how was my personal resileincy affected by this interaction
What is ethics:
Ethics provides a framework for understanding and interpreting right and wrong in society
what is behavioral ethics, and what are some simple apporahces to reconginzging with that behavioral is ethical
Behavioural ethics: investigates why people make the ethical and unethical decisions that they do in order to gain insights into how people can improve their ethical decision-making and behavior.
Behavioral ethics: Why people make ethical and non-ethical decisions that they do in order to gain insights into how people can improve their ethical decision-making and behavior.
The smell test
* The gut test
* The Mom test
* The newspaper test
Framework for ethical decision making
There are three types:
Consequentialism, duty and virtue
Consequentialism is an ethical theory that judges whether or not something is right by what its consequences are.
Duty: is like what are my obligations
virtue, is what kind of person should i be (or try to be)
Delibaterive (thinking process):
Consequentaltist: What kind of outcomes
should I produce (or try to produce)
Duty: what are my obligations in this situation, and what are the things i should never do
virtue: what kind of person should be (or try to be) and what will my actions show about my character
Focus:
Consequentaltist: directs attention to the future effects of an action, for all people who will be directly or indirectly affected by the action
Duty: directs attention to the duties that exist prior to the situation and determinations obligations
Virtue: Ethical conduct is whatever a fully virtous person would do in the circumstances
Motivation:
Consequentaltist: Aim is to produce the most good
Duty: Aim is to perform the right actions
virtue: aim to delvop one’s character
Seven pillars of GVV( Giving voice to values)
1) Value:
Know and appeal to a short list of widely shared values. Don’t assume too little (or too much) commonality with the viewpoints of others.
2) Choice:
Believe that you have a choice about voicing your values and know what has helped – and hindered you – in the past so you can work around these factors.
3) Purpose:
what are you working for
Define your personal and professional purpose explicitly and broadly before conflicts arise, and appeal to this sense of purpose in others.
what are you working for
4) Normalization:
is this normal?
Normalization means expecting values conflicts so that you approach them calmly and competently. Over-reaction can limit your choices unnecessarily.
5) Self-Knowledge &Alignment:
Self-knowledge and alignment means to voice and act on your values in a way that is consistent with who you are and builds on your strengths.
6) Voice:
You are more likely to say words that you’ve pre-scripted for yourself, and more likely to “voice” your values, with scripting and practice.
7) Reason & Rationalizations:
How ca i respond to these
Values: What are values and what arent values is there any common ground for people to talk to each other while they have diffenet values
Purpose: what am i working for, what is important to me why na dhow is my work menaing and how can that ffect my ability to voice and act on my values
Choice: Do we have a choice, and how can we make it possible to make it feel like we have a choice
Normalization: Is this normal? Is business ethics our values conflict the exepction in our work lives, or is conflict a normal part of everyday living
Self knowledge and alignment: am i the kind of person who can do this, who can effecntly voice and act on my values and if not are there ways I can help myself feel more confident and understand that I can do this
Voice: How can i find my own voice, are there some stratgues some tatcics I cannuse to find that voicc
Reason & rationalizations: How can we respond to these , identity the typical kinds of rejections/pushbakcs you may encounter when you try to voice and act on your values. Are there ways we can practide reponses to them
Top and bottom down approach to ethics
Top down approach: Code of Ethics (set of rules and regulations)
Bottom down approach: “ Building an ethical culture thus requires thinking about ethics not simply as a belief problem but also as a design
1. Explicit values: employees should easily be able to see how ethical pricniples inclfunece a company practises
2. Thoughts during judgment: people working in an ethical culture are routinely triggered to think, is it right? Rather than is it legal?
3. Incentives: ethical cultures provide opportunities to benefit others and reward people who do so with recognition, prasie and validation
4. Cultural norms : focus on “ ethical beacons,” people who are putting the mission statement into practise or behaving in an exemplary fashion
what is a worldivew, indigenomics wordlview, and indegenomics?
Worldview: Is a collective set of beliefs and values, a way of seeing the world and experiencing reality
Indigenomics worldview: is centerede within the relationship to the land and focuses on the expereicne of holism- an embdedded understanding of the concept of the collection of the whole that has supported the contrintuty of indigenous existence, cutlture, success, and survivial across time
Indigenomics is about honouring the powerful thinking of indigenous wisdom of economy, realtionships, and human values
Anishinaabe teaching about life:
The 7 grandfathers teaching:
- Nbaakaawin (Wisdom): To cherish knowledge is to know wisdom. Wisdom is given by the Creator to be used for the good of the people.
- Zaagidwin (Love): Love must be unconditional. When people are weak they need love the most.
- Mnaadendmowin (Respect): Have respect for all that is. All of creation should be treated with respect. You must give respect if you wish to be respected.
- Aakdehewin (Bravery): To face a foe with integrity. To do what’s right even when the consequences are unpleasant.
- Gwekwaadziwin (Honesty): Always be honest in word and action. Be honest first with yourself, and you will more easily be able to be honest with others.
- Dbaadendizin (Humility): You are equal to others, but you are not better.
- Debwewin (Truth): Speak the truth. Do not deceive yourself or others.
What is the TRC
he Truth and Reconciliation Commission of Canada (TRC) was established in 2008 as part of the Indian Residential Schools Settlement Agreement (IRSSA), “to facilitate reconciliation among former students, their families, their communities and all Canadians.
Reconciliation is not a spectator sport
Reconciliation is not something that government can legislate into reality and it’s not something Indigenous people can force on the rest of Canada. Every person in Canada - every citizen, every immigrant, every refugee, and every visitor - is responsible for Reconciliation
Two different types of mindsets
- Growth mindset: belief that ability is malleable and can be improved through learning
- Fixed mindset - belief that ability is innate and cannot be changed
Fostering a growth mindset:
Growth (learn from failure, work hard),
Purpose (reflect on the algiment with your core values, and connect what your learning with whats important to you
Social: reach out to others, talk to people
