COM Study Guide Midterm Flashcards
Active Perception
Chapter 3, Page 61
Perception that occurs because you seek out specific information through intentional observation and questioning.
Aggressive
Chapter 6, Page 173
Expressing in one’s interests while denying the right of others by blaming, judging, and evaluating other people.
Androgynous Role
Chapter 2, Page 39
Gender role that includes both masculine and feminine qualities.
Asynchronous
Chapter 1, Page 17
A message that is not read, heard, or seen exactly when it is sent; there is a time delay between the sending of the message and its receipt.
EX: An email.
Bypassing
Chapter 6, Page 157
Confusion caused by the fact that the same word can mean different things to different people.
EX: W.C. - might mean “wayside chapel” to a Swiss person and “water closet” (bathroom) to a British person.
Communication
Chapter 1, Page 3
Process of acting on information.
- Communication Channels
Chapter 1, Page 7
Pathway through which messages are sent.
EX: Text Messaging, E-Mail, Phone, Video Conference, Facebook, or Twitter.
Concrete
Chapter 6, 150-151
“People call a word concrete if they can experience its referent with one of their senses; if you can see, touch, smell, taste, or hear a word’s referent, then the word is concrete.
EX: Red Mercedes C-230, specific color and model of a car.
Connotative Meaning
Chapter 6, Page 150)
Personal and subjective association with a word.
EX: Mother: Personal, subjective association. A Mother is someone who is warm and caring OR a cold and distant woman who left you as a kid.
Context
Chapter 1, Page 8
Physical and psychological environment for communication.
Culture Shock
Chapter 4, Page 96
Feelings of stress and anxiety a person experiences when encountering a culture different from his or her own.
EX: A Japanese woman traveling in America.
Decoding
Chapter 1, Page 7
To interpret ideas, feelings, ad thoughts into code.
EX: Occurs when the receiver interprets the words or nonverbal cues.
Direct Perception
Chapter 3, Page 79
Asking for conformation from the observed person of an interpretation or a perception about him or her.
EX: “I get the feeling from your tone of voice and the way you’re acting that you are kind of down and depressed. What’s wrong?”
Emotional Contagion
Chapter 1, Page 16
The process whereby people mimic the emotions of others after watching and hearing their emotional expressions.
EX: Being positive and upbeat can have an impact on your emotions. In turn, your emotional expression can affect others.
Empathy
Chapter 4, Page 108
Emotional reaction that is similar to the reaction being experienced by another person; empathizing is feeling what another reason is feeling.
Enculturation
Chapter 4, Page 91
The process of transmitting a group’s culture from one generation to the next.
EX: When your parents teach you how to eat with chopsticks.
Ethics
Chapter 1, Page 26
The belief, values, and moral principles by which a person determines what is right and wrong.
Ethnicity
Chapter 4, Page 88
Social classification based on nationality, religion, language, and ancestral heritage, shared by a group of people who also share a common geographical origin.
External Noise
Chapter 5, Page 124
“Distractions that take your focus away from the message. I.E. tv, computer games, music, magazine headlines, etc.”
Gender Differences in Communication
Chapter 4, Page 93
Socially learned and reinforced characteristics that include one’s biological sex and psychological characteristics (masculinity, femininity, androgyny).
Gender Differences in Communication:
- Masculine Culture
(Chapter 4, Page 93)
Culture in which people tend to value traditional roles for men and women, achievement, assertiveness, heroism, and material wealth.
Gender Differences in Communication:
- Feminine Culture
(Chapter 4, Page 93)
Culture in which people tend to value caring, sensitivity, and attention to quality of life.
Halo Effect
Chapter 3, Page 68
Attributing a variety of positive qualities to those you like.
EX: If you like me, then you will think I am considerate, warm, and caring.
Information Triage
Chapter 5, Page 134
Process of evaluating information to sort good information from less useful or less valid information.
Interpersonal Communication
Chapter 1, Page 3
A distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.
What are the five elements of the listening process?
Chapter 5, Page 117
Selecting, Attending, Understanding, Remembering, and Responding.
