COM Study Guide Final Exam Flashcards
Account
Chapter 10, Page 270
Response to a reproach.
IE: Apologies, Excuses, Justifications, Denials, and/or absence of account (silence).
Affect Displays
Chapter 7, Page 185-186
Nonverbal behaviors that communicate emotions.
EX: When you are happy, your face will convey it. You will also have intense hand movements, openness of posture, speed of which you move - all gestures that show others you are happy.
Affinity-Seeking Strategies
Chapter 11, Page 320
Strategies we use to increase others’ liking us.
IE: Control, Visibility, Mutual Trust, Politeness, Concern and Caring, Other-Involvement, Self-Involvement, and/or Commonalities.
Approachability Cues
Chapter 11, Page 318
Physical cues that demonstrate one is available or unavailable to be approached.
EX: Establish eye contact, turning towards a person, smiling, being animated, saying hello, using open body language, winking, and waving shows you WANT to talk to someone.
*Found in text.
Arousal Cues
Chapter 7, Page 198
“A person’s face, voice, and movement are primary indicators of arousal. If we sense arousal cues, we conclude that another person is responsive to and interested in us.”
EX: People who show arousal signals by a change in facial expression, vocal cues, animation in their face, gestures, leaning forward, flashing their eyebrows, and nodding their heads.
*Found in text.
“Be Tolerant and Be Tactful”
Chapter 11, Page 325
“The most satisfying relationships are those in which partners learn to accept each other and refrain from continually disagreeing, criticizing, pointing out flaws or failures, and making negative comments to each other.”
*Found in text
Blended Family
Chapter 12, Page 331
Two adults and their children. Because of divorce, separation, death, or adoption, the children are the offspring of other biological parents or of just one of the adults raising them.
Circumflex Model
Chapter 12, Pages 333-334
Model of the relationships among family adaptability, cohesion, and communication.
What are the three different types of Conflict?
Chapter 8, Page 216-218
Pseudoconflict, Simple Conflict, and Ego Conflict.
Conflict Myths
Chapter 8, Page 216-217
*Hint: There are four myths.
1) Is always a sign of an interpersonal relationship.
2) Conflict can always be avoided.
3) Conflict always occurs because of misunderstandings.
4) Conflict can always be resolved.
Conflict Trigger
Chapter 8, Page 211
A common perceived cause of interpersonal conflict.
IE: Criticism, Feeling Entitled, Lack of Fairness, More Perceived Cost than Rewards, Different Perspectives, Stress and Lack of Rest, Dialectical Tension.
Complementary Needs
Chapter 9, Page 250
Needs that match; each partner contributes something to the relationship that the other partner needs.
EX: Joe is funny and a doesn’t plan stuff on the weekends.
Pat likes to laugh and enjoys planning stuff on the weekends.
Cumulative Rewards and Costs
Chapter 9, Page 256
Represents the total rewards and cost accrued over the duration of the relationship.
EX: Relationships represents investments. And the more we have invested, the more we are likely to hold on to that investment.
*Found in text.
Expected Rewards and Costs
Chapter 9, Page 256
Expectation of how much reward we should get from a given relationship in comparison to its costs.
EX: We have a mental model for our ideal friends … which we measure the costs and rewards associated with the actual relationship.
- Expressive Function - In regards to Eye Contact
Chapter 7, Page 187
“… the area around your eyes provides important information about the emotions you display. You may cry, blink, and widen or narrow your gaze to express your feelings, which is why the eyes have been called the ‘window to the soul.’”
*Found in text.
Friends with Benefits (FWB)
Chapter 11, Page 304
People in relationships labeled FWBs have both sexual and nonsexual interactions but value their friendship above all.
Friendship-based Intimacy
Chapter 11, Page 302
“One claim is that women define their female friendships by intimacy, while men define their friendships in terms of activities.”
*Found in text
Frustration Awareness
Chapter 9, Page 214
The beginning stage of conflict - “you become aware that the differences in the relationship are increasingly problematic. You may begin to self-talk, noting that something is wrong and creating frustration.”
*Found in text.
Gunny-Sacking
Chapter 8, Page 231
Dredging up old problems and issues from the past to use against your partner.
Hostile Environment
Chapter 12, Pages 356-357
Type of harassment (often with a sexual component) in which an employee’s rights are threatened through offensive working conditions or behavior on part of other workers.
Illustrators
Chapter 12, Page 185
Nonverbal behaviors that accompany a verbal message and either contradict, accent, or complement it.
EX: Slamming a book closed while announcing, “I don’t want to read anymore.”
Initiation Norm
Chapter 11, Page 319
“…initial interactions in a relationship are almost ritualistic, or at least scripted.”
EX: When two strangers meet, they will typically follow the same general patter of conversation: greetings; introductions; and discuss initial topics like the weather, educational background, occupations, etc.
*Found in text.
Interdependent
Chapter 8, Page 211
Dependent on each other; one person’s actions affect the other person.
