com exam Flashcards
Code blue
cardiac or respiratory arrest
Code red
Fire
code red RACE acronym
R - rescue
A- alarm
C - Contain
E- extinguish
Code Pink
pediatric emergency
Code Orange
Mass casualties
Code Green
evacuation
Code Yellow
missing patient
Code amber
missing or abducted child
Code black
bomb threat - handed a note or package
Code white
aggression or violence
Code white
aggression or violence
Code white
aggression or violence
Code brown
hazardous spill
Code grey
system failure
3 types of communicators
non-assertive (passive)
assertive
aggressive
non-assertive communicators
fails to standup for their legitimate rights and possibly for that of others
communicates in an uncertain or uncomfortable way
behavior may be based on them thinking they are inferior in some way
behavior may be interpreted as a lack of interest or knowledge
Assertive communicators
appears confident and comfortable
remain positive, caring, and non judgmental
communicate clearly without threating or attacking
stands up for own rights and the rights of others
aggressive communicators
rejecting, hostile, abusive, and manipulative behaviors
may be a result of anger - an emotion that arises out of feeling powerless and without control
aggressive communicators may be
loud and forceful and often confrontational
fails to have mutual respect
over-reacts emotionally to a situation
3 parts of assertiveness intervention are?
Empathy/validation
statement of the problem
statement of what you want
MDR
medical device reprocessing
MDR respinsibilities
cleaning and sterilizing equipment
stores department / material management
purchasing and distribution of supplies
bio-medical engineering dept
upkeep and repair of monitoring equipment
FELOR
face the speaker
eye contact
leaning slightly forward
open posture
relaxed posture
CPOE
computer physician order entry