Collecting Meaningful Business Data Flashcards

1
Q

What are Integrations?

A

They connect your software to third-party applications, so they can share information, as well as provide you with more features while using your software

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2
Q

What are native integrations?

A

Built by one of the software companies, or “parent” companies that you’re looking to connect

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3
Q

What are custom integrations?

A

Built with a specific use case in mind

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4
Q

What is an API?

A

Application Programming Interface, basically a blueprint that allows you to sync data from one application into another

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5
Q

What is iPaas?

A

Integration Platform as a Service, a cloud-based platform that connects various applications, systems and technologies within the cloud or on-premise. A good middle-ground approach to customizing data without using a developer

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6
Q

What is a tech stack, or platform?

A

A group of technology-based tools that help businesses operate effectively, market efficiently, and enable sales and service teams to provide an optimal customer experience

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7
Q

Tech stack audit question

A

How is your company marketing to, and reaching, your target audience?

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8
Q

Tech stack audit question (a)

A

How are you tracking customer content interactions?

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9
Q

Tech stack audit question (b)

A

Do you measure your success across a number of analytics platforms?

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10
Q

Tech stack audit question (c)

A

What tools do you use to reach out to prospects via email?

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11
Q

Tech stack audit question (d)

A

Do you currently use an app to enable and track events like webinars, online meetings and video conferences?

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12
Q

Tech stack audit question (e)

A

How do you track your customer connections over different channels?

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