Coaching with compassion Flashcards

1
Q

Feedback

A

reinforce & modify

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2
Q

Empathetic appreciation
4 principles

A
  1. be generous & authentic
  2. be objective
  3. be formal & informal
  4. positive feedback & corrective feedback are compatible
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3
Q

Empathy traps

A

limited and biased
schadenfreuden
burnout
1. feeling of injustice
2. envy and jealousy
3. moral superiority

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4
Q

Empathy

A

burden you see on someone you put on yourself

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5
Q

Compassion

A

alleviate the person from the burden

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6
Q

Compassionate honest feedback

A
  1. ruinous empathy
  2. compassionated honesty
  3. manipulative insincerity
  4. obnoxious aggression
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7
Q

Direct

A

dominant

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8
Q

Optimism

A

influence

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9
Q

Tone/caring

A

steadiness

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10
Q

Data/facts

A

conscientiousness

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11
Q

Two goals achieving psychological safety

A
  1. self-awareness
  2. accountability
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12
Q

5 principles when giving compassionate honest feedback

A
  1. be direct and compassionate - avoid labels
  2. concentrate on facts and behaviours that can be observed
  3. believe in the person and spread your optimism
  4. listen and try to understand the other person story
  5. don’t try to control the reaction of the person
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