Client / Consultant relationship success

Question 1

What models can be used to implement change?

Answer 1

PWC “make change stick model”

• conducted a study asking what makes for effective change (they used information from clients to make their methodology.
• Benefits – ability to articulate to different stakeholder groups

Key focus criteria:
- Benefits - defining and agreeing ownership and responsibility for the realisation of those benefits.

• Involvement - with stake holders ( about gaining buyin or valuable insight and ideas at the assesment stage.
• Sustaibability - poviding the change agents with the capabilities and skills to lead and sustain this change.