Client Care Flashcards
1
Q
What is Mace’s Internal Quality Management System?
A
All documents are checked with someone familiar with the project, signing off a QMS sheet.
The document then progresses to someone of a director level to sign off the QMS sheet ensuring two people have checked.
2
Q
What sort of things are on Mace’s customer survey report?
A
3
Q
How did you manage stakeholders and their expectations?
A
