Class 9 (03|15|22) Supporting patients and families at the end of life Flashcards
1
Q
According to the family, what are the most important needs? (3)
A
assurance, information and proximity
2
Q
What is emotional labour?
A
the labour involved in dealing with other peoples’ feelings, a core component of which is the regulation of emotions…emotional labour facilitates and regulates the expression of emotion in the public domain
