Class 4: Business Management Flashcards
List 6 examples of management theories?
Scientific management theory
Theory of bureaucracy
Fayol’s principle of management
Theories of X and Y
Systems approach
Contingency theory
Who created the scientific management theory?
Fredrick w. Taylor
What were the 4 principles developed by Fredrick W. Taylor
Study the different ways your workers perform their tasks and find the best one
Transform the methods into official manual procedure
Identify workers whose abilities suit the task and educate them on how to do so efficiently
Establish a certain level of performance with rewards who surpass the required level
Theory of Bureaucracy was established by . . . .
Max Weber
What are the 5 principles Max Weber established?
The managers authority is derived from the position he/she holds
Individuals should be appointed based on their skills and abilities
The authority and responsibility should be clearly specified
Positions should be arranged hieratically
Managers should develop rules to coordinate the behavior of employees
Fayol’s principle of management was developed by . . . .
Henri Fayol
What principles were developed by Henri Fayol
Division of labour.
Authority and responsibility.
Unity of command.
Line of authority.
Centralization.
Unity of direction.
Equity.
Order.
Initiative.
Discipline.
Remuneration of personnel.
Stability of tenure of personnel.
Subordination of individual interests to the common interest.
Esprit de corps.
The theory X and Y was developed by who?
Douglas McGregor
What does theory X and Y define?
Theory X says people are lazy and hate doing work so will do as little as possible
Theory Y says people are not lazy and do not hate work and will hence forth do as much as possible
System Approach is . . . .
This states that a business is an open system that obtains raw materials from the environment converts it to goods and services and sends them back into the environment
