Class 1 & 2 Flashcards
Interpersonal communication and relationship building are essential in delivering what?
Great patient care
Patient Centred care requires what?
Active attention participation
How are nurses bound when relating to patient care?
Nurses are morally bound
Communication skills in nursing is required in?
The exchange of health related information, when promoting a therapeutic relationship, and during the development of collaborative relationships with other healthcare professionals.
What are therapeutic relationships?
Relationship between health professional and client.
What is involved in a Theraputic relationship?
They are about the client and their goals only, they do not involve personal attachment, they are time limited, they are formed with care and skill, they are confidential and can be one sided.
True or False. When nursing you need to be able to care for yourself before caring for others
True
What is a clinical relationship?
Human connection between clinician and patient.
What is a professional relationship?
Relationship that acts under established boundries/limits that is deemed appropriate under governing ethical standards.
What is the connected relationship?
“The special type of nurse-patient relationship in which the nurse and patient feel a particular closeness [and] is a process of meeting the needs of the spirit”
What is involved prior to interacting with a patient?
An Unbiased read through of patient notes, approaching the relationship with a clean slate, and a judgment free approach.
What is involved when establishing the relationship with a patient?
Mutual judgement, the building of trust, upholding nursing standards, confidentiality, responsive throughout conversation.
What is involved when building the relationship with a patient?
Individualised care and the building of emotional connections with the patient.
What is involved when ending the patient relationship?
Having closure and leaving things on good terms.
What does the initial patient meeting serve to establish?
The relationship between through nurse and patient using skills of attending, listening, and responding with understanding and exploration.
What does SOLER stand for?
S- Squarely facing the person in front-on presentation
O - Open posture
L - Leaning forward
E - Eye contact maintained intermittently
R - Relaxed posture
What is the social zone of touch?
Where permission is not usually needed. Hands, arm, shoulders, back.
What is the consent zone of touch?
Where permission is needed. Mouth, wrists, feet.
What is the vulnerable zone of touch.
Where special care is needed. Face, neck, front of body
What is the intimate zone of touch?
Where great sensitivity is required. Genitalia.
What is important when touching sensitive zones on others.
Consent and communication
What is the timeline of an appropriate introduction.
- Greeting appropriate to the situation
- Providing basic information about self
- Name and professional status
- Essential information: purpose, nature, time available.
Practice this now
What is the English translation of Kia ora?
Greetings, hello
What is the English translation of Tena Koe?
Greetings, hello to you (1 person)
