Claim Negotiation Process Flashcards

1
Q

4 Steps of Negotiator process

A

1 Prepare
2 Develop and evaluate alternative outcomes
3 Identify and evaluate each party’s interests
4 Make concessions and create appropriate resolutions

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2
Q

best alternative to a negotiated agreement (BATNA)

A

A BATNA is a standard against which a negotiator can measure any proposed agreement

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