Cisco Advance Voice Flashcards
What model of phone is currently on the desk?
Cisco 7962
What service will allow a user to place a current call session on hold and assign that session to a number within a specific range for the purpose of resuming that call on any ip phone registered to the CUCM?
Call Park
A specific dialed digit string that Cisco Unified Call Manager matches for an external call is known as?
Route Pattern
Name 2 types of VoIP endpoints
Cisco IP Phone 7962
Cisco IP Advantage Webcam
Which command is used to assign data vlan 110 on a Cisco switch?
switchport access vlan 110
What is created within a call manager to contain a group of devices like gateways and trunks?
Route Group
How much bandwidth does it take to convert analog voice to a digital format using the G.729 code?
8kbps
What is a list of available route groups that contain devices that is associated to a route pattern for the purposes of call routing?
Route List
Foreign Exchange Station (FXS) cards are used to cross industry wide standards for which two devices?
Analog Phones
Fax Machines
Information signaling is used by which tone to indicate the switch is ready to accept digits?
Dial Tone
What are the two most commonly used codecs for VoIP phones?
G.711
G.729
How are digits collected by the call agent or PBX switch?
One digit at a time
Which Cisco Unified Call Manager web interface allows administrators to configure call routing, voicemail, devices, and trunks?
Cisco Unified Call Manager Administration
What does the acronym DSP stand for?
Digital Signal Processing
Which command is used to assign voice vlan 58 on a Cisco IOS switch?
switchport voice vlan 58
What is the open circuit which does not allow any signal? Only the ringer can operate.
On Hook
Which codec would most likely be used across a WAN for bandwidth conservation?
G.729
A customer is in the planning stages of deploying a Cisco Unified Communications Solution for their company. Previously, they were leasing a traditional PBX system from the telco and they have very little experience with voice. The customer wants to know what two signaling methods between the IP phone and the Cisco Unified Call Manager Express are available for their use?
SCCP (Skinny)
SIP
What does the acronym PBX stand for?
Private Branch Exchange
The primary function of any telephone system, the ability to receive, process, and transmit signals is called?
Call Processing
When comparing the differences between centralized call control and distributed call control, which is more resilient over network failure?
Distributed
What key sequence is used in the settings menu of the phone to lock or unlock settings?
**#
When planning a new custom installation of Cisco Unified Call Manager approximately how much time should be allowed for the install to complete?
2-3 hours
What layer of the OSI model does H.323, SIP, H.248, MGCP, and SCCP occur on?
Session Layer
Where would an admin go within the Cisco Unified Call Manager when uploading files into the Cisco Unified Call Manager for phone backgrounds and ringtones?
Cisco Unified Call Manager OS Administration / Software Updates / TFTP File Management
Which protocol provides VoIP packet sequence numbering?
RTP
What device enables Call admission control in a Call Manager Express (CME) environment?
Gatekeeper
Which character covers all numbers in a pattern wildcard?
X
What does the acronym SIP stand for?
Session Initiation Protocol
In which of the following scenarios would a Cisco switch apply Power-Over-Ethernet (POE) to an IP phone?
If the Cisco switch and IP phone both support a common POE method
Codecs work at what layer of the OSI model?
Presentation Layer
When adding an IP phone to the Cisco Unified Call Manager, what two choices does an administrator have to add the phone to the system?
Auto Provision
Manual Provision
When manually provisioning an IP phone, which of the following would admin have to note?
MAC Address
Model
Phone Button Template
What key sequence is used in the settings menu of the phone to soft reset the phone?
#
What are three ways to provide power?
Inline Power
External Power Injector
Wall Outlet
What are the 5 Cisco Unified Call Manager interfaces?
Administration Serviceability Disaster Relief Operating System Administration Command Line
How many channels for a Primary Rate Interface (PRI)?
24 Channels
How many channels for a T1?
24 Channels
How many channels for an E1?
32 Channels
What does the acronym RTP stand for?
Real-Time Transport Protocol
CUCM Licensing
Subscriber
When you hear dial tone, on hook, off hook what is it called.
Information Signaling
