CHTM Quiz Flashcards
How many forms of ID must be provided to the exam proctor before your exam can be taken?
A 1
B 2
C 3
D 4
B 2 forms of ID required.
Which of the following are protected classes designated by the EEOC?
-Color
-Sex
-Age
-All of the above
-All of the above
Which federal laws are enforced by the EEOC?
-Title 1 of the ADA
-Title VII of the Civil Rights Act
-Equal Pay Act
-All of the above
-All of the above
You have an employee that is habitually late to work. Which of the following will be affected in the HTM Department?
-Repair turn-around time
-Shop productivity
-Shop morale
-All of the above
-All of the above
Title VII is a provision of the Civil Rights Act of 1964 which prohibits discrimination of which of the following.
-Race
-Color
-Religion
-All of the above
-All of the above
Congress enacted the National Labor Relations Act (“NLRA”) in 1935 to protect and encourage which of the following
All of the answers are correct.
Collective bargaining
Employee rights
Employer rights
All of the answers are correct.
Which of the following would be a technical resource?
-All of the following
-Subject matter expert in their department
-Service and operation manuals
-Videos, workbooks, and software programs
-All of the following
Training is an especially important job aspect of an HTM professional. Absent of any other specific role, which clinical training might HTM personnel typically be facilitating?
-None of the following
-Laser safety
-Radiation safety
-MRI safety
-None of the following
E-learning is an effective way to provide continuous education in the healthcare environment. Which of the following are advantages of e-learning learning?
-All answers are correct.
-Keeps staff up-to-date regarding the latest developments
-Has a positive impact on healthcare organizations by helping them be consistent with legal demands
-Reduces training budgets and costs
All answers are correct.
How can an institution show training is a priority
-Training time is paid
-Time is set aside for training
-Giving recognition for reaching proficiency standards
-All of the above
-All of the above
HTM professionals should conduct medical device evaluations for their respective healthcare facility. This would include which of the following to help guide the institutions?
-Establish the true need for a technology being considered for purchase
-Conduct product evaluations
-Address special concerns like safety or performance in certain environments
-All of the above
-All of the above
Implementing quality improvement efforts or QI in the HTM department may result in which of the following?
-Increases in efficiency
-Reductions in expenses
-Increases in documentation accuracy
-All of the above
-All of the above
Which of the following statements is true regarding the Association for the Advancement of Medical Instrumentation?
-Non-profit organization
-Focused on the advancement of medical instrumentation
-Offers certification training in CBET, CRES, CHTM
-All of the above
-All of the above
Which of the following could be a customer of the HTM department?
-Patients
-Clinicians
-Administrators
-All of the above
-All of the above
Which of the following could be used in financial benchmarking an HTM department?
-Ratio of internal labor cost to total maintenance costs
-Ratio of total maintenance cost to total asset value
-Ratio of total cost of maintenance materials to total maintenance cost
-All of the above
-All of the above
What equipment below may contain PHI?
-Ultrasound Machine
-CT Scanner
-MRI
-All of the above
-All of the above
Why must all accidents/incidents in a hospital be investigated?
-Legal responsibility
-Protection from civil law suits
-Ensure facility insurability
-All of the above
-All of the above
Which of the following are covered by HIPAA regulations?
-Medical billing companies
-Health care providers
-Health insurance companies
-All of the above
-All of the above
Which of the following expenses are considered operating expenses?
-Benefits & furniture
-Employee training
-Salary & office equipment AND Employee training
-None of the above
-None of the above
How many paid weeks of leave are guaranteed by the Family Medical Leave Act?
-12
-16
-0
-4
-0
FMLA must be provided to private companies with ____ or more employees, all public entities, and all public and private schools.
-25
-50
-100
-10
-50
The ADA must be observed by employers with ___ employees and more?
15
50
25
100
15
You are the HTM department director and your latest hire has stated that they are filing a discrimination lawsuit with the EEOC for not receiving a promotion. Generally, the employee has how many days to file a complaint?
10 days
30 days
60 days
180 days
180 days
This federal act governs minimum wage, overtime pay, record keeping, and child labor.
HIPAA
FLSA
Equal pay act
FDA
FLSA
This 1970s federal act administers workplace safety laws.
NASA
OSHA
FDA
IRS
OSHA
This act gives employees the ability to negotiate collective bargaining agreements.
The Wagner Act
The Hatch Act
Employee Rights Act
None of the above
The Wagner Act
Family medical leave act provides up to how many weeks of unpaid leave?
4
6
12
24
6
FMLA must be provided to private companies with _____ or more employees, all public entities, and all public and private schools.
50
One of your employees has requested time off through the FMLA. How long do you have to respond to this request?
24 hours
5 days
2 days
10 days
2 days
To be covered by the FMLA, a full-time employee must be employed for how many months?
3 months
6 months
9 months
12 months
12 months
On your first day of a new job as an HTM department director, you notice you have 2 employees, one male and one female, with almost identical time on the job and job duties. The salary for the female is 36% less than the male. What federal law may have been violated?
Equal pay act of 1963
Fair Standards Labor Act
EEOC
Equal pay act of 1963
The Hatch Act
Equal pay act of 1963
This resource is provided by the department of labor and provides free consultation on how to provide employee accommodations.
Job Action Network
Job Allowance Network
Job Accommodation Network
Consultation is not free through the department of labor.
Job Action Network
One of your employees has a broken foot and is on crutches. They mention to you in casual conversation that it is extremely hard to get around and is taking much of their time walking to different areas of the hospital to complete daily activities. Which of the following would be a proper response?
-Offer unpaid leave until the employee can complete tasks more easily.
-Provide the employee a mobility scooter.
-Tell them they are still responsible to complete all tasks.
-Inform the employee they must buy a mobility scooter to increase work productivity.
Provide the employee a mobility scooter.
FMLA ensures this must be kept for an employee during FMLA coverage.
Health benefits
Same or equivalent job
Health benefits & same or equivalent job
Health benefits
Assistance or changes to a position or workplace that will enable an employee to do his or her job despite having a disability
Undue hardship
Formal request
ADA standard
Reasonable accommodations
Reasonable accommodations
How many employees must an organization have for EEOC regulations to apply?
15
20
50
100
15
Which one of the following statements about the Fair Labor Standards Act (FLSA) is TRUE?
-It establishes a minimum wage.
-It requires overtime pay for work on weekends/holidays/regular days of rest.
-It allows for child labor.
-It sets the overtime rate at two times the employee’s regular rate of pay.
It establishes a minimum wage.
Which of the following is a primary advantage of documentation in an employee discipline action?
-Shows discipline is arbitrary.
-Does not give employee a chance to improve.
-It gives the employee clear expectations moving forward.
-Reduces risk of employee lawsuits.
It gives the employee clear expectations moving forward.
FMLA requests must be acted upon in how many days?
2
5
7
14
5
You have an employee with 2 years of service to the hospital. This employee has just become a father for the first time and asks about taking time off to spend with the new family addition. What will you tell the employee about how much unpaid leave he can take under FMLA guidelines?
10 weeks
12 weeks
30 days
40 days
12 weeks
Title VII is part of what federal legislation?
-Civil Rights Act
-Americans with Disabilities Act
-Hatch Act
-Fair Standards Labor Act
-Civil Rights Act
According to AAMI, who is responsible for new employee orientation training?
-Human Resources manager
-Education department
-Employee department manager
-Self-learning by employee
-Employee department manager
What is a resource in the hospital that can help you if you have an employee who submitted an EEOC violation report?
-Your VP of Education
-Your AHEC department
-Your Human Resources Director
-All of the above
-Your Human Resources Director
Rules of the NRLA apply to which entities
-Private sector employers
-Federal employers
-State employers
-Local government employers
-Private sector employers
NRLA=National Relations Labor Act
You have a part-time employee you hired 22 months ago. This employee has requested FMLA to care for a sick parent. How many hours must the employee work in the last 12 months to be covered for this time off?
2000 hours
850 hours
1625 hours
1250 hours
1250 hours
Which “act” entitles employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had never taken leave?
FMLA
ADA
ADD
Hatch Act
FMLA
What organization is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation) national origin, age (40+), disability, or genetic information?
ADA
NFPA
Fair Labor Standards Act
EEOC
EEOC
One of your employees has requested time off through the FMLA. Today is January 20th and you hired this employee on July the 6th. Which of the following is the best response to your employee?
-I will submit your request to HR.
-You only qualify for FMLA after one year of employment.
-You do not quality for FMLA but, you could use your acquired PTO.
-You will need to go to the HR director for guidance on obtaining FMLA benefits.
You do not quality for FMLA but, you could use your acquired PTO.
This federal agency deals with complaints filed by employees who feel that their rights protected by fair labor laws have been violated.
OSHA
Department of Education
Department of Labor
National Labor Relations Act
Department of Labor
True or False: ADA accommodation must be met for new employees.
FALSE
Your employee has requested FMLA to care for his sister who was injured during military service. How much FMLA leave can be given to this employee?
13 weeks
26 weeks
12 weeks
0 weeks
26 weeks
Your employee handbook states that PTO can only be taken in increments of 2 hours. You have an employee that has a regular doctor visit each week and has requested 1 hour per week of FMLA leave. What is your response to this request?
-FMLA guidelines will supersede the employee handbook and the employee will be granted FMLA leave.
-Request must be granted by the Director of Human Resources.
-All employees must abide by the employee handbook guidelines concerning time off.
-Leave must be granted by a petition to the federal FMLA representative.
All employees must abide by the employee handbook guidelines concerning time off.
Which of the following is not a reasonable accommodation according to the ADA.
-Restructuring a job
-Modifying work schedules
-Acquiring or modifying equipment
-Lowering quality or quantity standards
-Lowering quality or quantity standards
You have an employee who has missed three consecutive days of work due to an illness. When the employee returns, they tell you they would like to use FMLA for the three days. What must the employee do to be granted the FMLA leave?
-Submit request to HR department.
-Have 2 visits in 30 days with a healthcare provider.
-Employee must take 5 days of FMLA at a time.
-Employee does not have to do anything else.
-Have 2 visits in 30 days with a healthcare provider.
True or False: If an individual with a disability does not request an accommodation, the employer is not obligated to provide one?
TRUE
_____ should ensure training opportunities are available to HTM Staff.
-HTM managers
-Corporate Education Department
-Human Resources Department
-Vendors
-HTM managers
As an HTM manager, you will need to analyze training needs for your department. Which of the following should you consider making those training decisions?
-Cost and requirements
-Competency and operations
-Customer requirements
-Cost and requirements, competency and operations, resources and customer requirements
-Cost and requirements, competency and operations, resources and customer requirements
An HTM department manager should consider technical training and personal development of all department employees to be which of the following
-A reward for their staff
-A place to help balance the budget.
-An ongoing requirement
-All of the above
An ongoing requirement
Training of HTM staff is critical to a well-running department. Which of the following best describes the greatest benefit(s) of an effective employee training program?
-Job retention
-Expanded employee knowledge and increase in job satisfaction
-Increase in employee pay
-None the above
Expanded employee knowledge and increase in job satisfaction
There are many training programs throughout any healthcare system. Which of the following represent non-clinical training?
-Laser safety training
-Corporate Compliance training
-MRI safety training
-All of the above
-Corporate Compliance training
Which of the following is the most important consideration when evaluating the effectiveness of training programs?
-Post-training external labor expenses
-Regulatory requirements
-Location of training
-Post-training parts expenses
-Post-training external labor expenses
An HTM manager sends a technician to service school. The cost is $10,000. In the same year, the technician was able to reduce outsourced labor on that same device from $25,000 to $6,000. Assuming all other expense remained the same, what was the year 1 ROI?
19000
15000
9000
4000
9000
You have an entry-level position available in your HTM department. While reviewing resumes, you find 4 candidates that you would like to interview. You take the 4 resumes to your shop supervisor to review as she will be responsible for supervising their day-to-day operations. After reviewing the resumes, she returns and points out the schools have different accrediting bodies. What accreditation should you be looking for in a college graduate?
-Adult Higher Education Alliance (AHEA)
-American Association of Schools (AAS)
-Accrediting Commission International (ACI)
-Council for Higher Education Accreditation (CHEA)
Council for Higher Education Accreditation (CHEA)
Which of the following might be considered soft-skill training?
-Corporate communication skills
-OEM Service training
-MRI Safety training
-All of the above
Corporate communication skills
The only way to provide safe, effective, and high-quality healthcare for patients is to provide which of the following to all employees?
-OEM training
-Vacation time
-Continuing education
-Multiple cafeteria options
Continuing education
_______is one of the most effective tools for managing employee performance and behavioral issues and reducing legal risks.
-Performance Plan
-Competency verification
-Documentation
-Making friends with staff
-Documentation
HTM departments should be proactive in which areas of a new employee orientation program?
-Patient care equipment and electrical safety
-Workflow
-Infection control
-Corporate compliance
-Patient care equipment and electrical safety
Which of the following is an accrediting body for healthcare organization? A
-AAMI
-FDA
-ASHE
-ACHC
ACHC
If your facility stores or uses nuclear materials for any reason, they are regulated by the ________.
-NRC
-CMS
-FTC
-HHS
-NRC
This organization is the deeming authority with CMS for blood banks and transfusion services.
-COLA
-AAMI
-AABB
-OSHA
AABB
This nonprofit organization is dedicated to bringing the discipline of applied scientific research to discover which medical procedures, devices, drugs, and processes are best, all to improve patient care.
-COLA
-ECRI
-NFPA 99
-FCC
ECRI
Which of the following is the main accreditation body for hospitals in the United States.?
-IEC
-JC
-IOC
-DNV
-JC
This organization can accredit all aspects of the laboratory in a healthcare facility.
-JC
-ANSI
-CAP
-IAC
CAP
This organization oversees the creation, promulgation, and use of thousands of norms and guidelines that directly impact businesses in nearly every sector, including engineering and healthcare
-AAMI
-ANSI
-NIST
-FCC
ANSI
If you receive a survey where the respondent has selected all numerical answers the same and provided no response to text questions, what should be done with the survey?
-Throw the survey out.
-Contact the respondent to fill out the survey again.
-Offer a prize to fill out survey.
-No response is required.
-Throw the survey out.
The director of respiratory therapy sends you an email with questions about compressed gases. Which NFPA publication should you reference before responding?
-NFPA 99
-NFPA 55
-NFPA 101
-NFPA 63
-NFPA 55