AAMI CHTM Certified Healthcare Technology Manager Flashcards
Question
Correct_Answer
How many paid weeks of leave are guaranteed by the Family Medical Leave Act?
0
What percentage is generally added to your operating budget for misc. expenses?
0.05
If an HTM department has an operating budget of 14 million dollars and medical equipment assets worth 200 million dollars, what is the COSR?
0.07
A facility has a capital budget of $12,000,000. An MRI machine costs $2.5 million, an x-ray machine costs $500,000, and cryogens have an average monthly cost of $5,000. What percentage of the capital budget will be spent on these items?
0.25
What is the highest amount of documented time you should expect from your employees?
0.85
High-risk devices must have _______ completion rates.
1
How many forms of ID must be provided to the exam proctor before your exam can be taken?
2
How many areas are there to explore when doing FMEA?
4
FMLA requests must be acted upon in how many days?
5
How many steps are there in AAMI’s approved Cyber risk management model?
5
How many steps are there in AAMI’s approved Cyber risk management model?
5
Using the Ridgeway equipment replacement plan How many favtors are used to rate items for replacement?
7
How many employees must an organization have for EEOC regulations to apply?
15
The ADA must be observed by employers with ___ employees and more?
15
The Americans with Disabilities Act (ADA) covers employers with ____ or more employees, including State and local governments. It also applies to employment agencies and to labor organizations.
15
What is the maximum number of weeks that can be granted by the FMLA?
26
FMLA must be provided to private companies with ____ or more employees, all public entities, and all public and private schools.
50
You have a total direct cost of labor (personnel) of 484,577.00 and a total cost of overhead of 653,204 with a total number of productive hours for the department of 11,388. What is your total hourly labor cost?
99.91
You have a total departmental cost of labor of $484,577.00 and total overhead expenses of $653,204.00 with 10,030 total productive hours for year 2019. In 2020 you had an increase in labor expenses of 2%, but your overhead went down by 1% and your productivity increased by 6%. What is your new cost per hour you must charge to break even on your budget?
107.37
You have a total departmental cost of labor of $484,577.00 and total overhead expenses of $653,204.00 with 10,030 total productive hours. What would be your total hourly rate to break even if you had a 5% increase in productivity for the HTM department?
108.04
You have a total departmental cost of labor of $484,577.00 and total overhead expenses of $653,204.00 with 10,030 total productive hours. If you decrease your overhead by 10% in the first 6 months of the year and overhead stays the same for the next 6 months, what would be your total hourly rate you would need to charge to break even on your budget?
110.19
You have a total departmental cost of labor of $484,577.00 and total overhead expenses of $653,204.00 with 10,030 total productive hours. What would be your total hourly rate be to break even?
$113.44
How much should an item be worth to be considered an asset?
1000
An HTM manager sends a technician to service school. The cost is $10,000. In the same year, the technician was able to reduce outsourced labor on that same device from $25,000 to $6,000. Assuming all other expense was the same, what was the Year One ROI(Return on Investment)?
$9,000
How many people warrant the hiring of an additional manager and clerical employee?
44783
You are currently spending $100,000 per year on a PM only service contract to support 25 anesthesia machines in your facility. The cost to send 1 technician to the OEM’s service school is $10,000 and the cost of service tools required to provide preventive maintenance is going to cost $15,000. PM parts will cost $20,000 per year total. It is expected that it will take 2 hours for your technician to complete each PM at a labor rate of $90 per hour and the preventive maintenance frequency requirement is annual. What is your expected service contract cost reduction in the first year?
55000
You have a 100,000.00 piece of capital equipment and you have been instructed to find its value by using a seven-year property class depreciation with a year one depreciation rate of 14.29% and a 25,000 salvage price. What will your value price be for the equipment after year one?
89282.5
Your CMMS data shows your facilities medical equipment acquisition cost is $200,000,000 and the department has a COSR of 6%. What is the Total Cost of Service?
12000000
A valid departmental cost should reflect all costs that the HTM incurs. What is the cost per hour if your department incurs $75,000 in fixed costs, $150,000 in parts costs, with 6 FTEs each reporting 2,500 hours of work?
$15.00/hr.
Your organization has an average 10% net annual increase in inventory. You utilize the historical data in your CMMS to determine that an additional 2820 annual device hours will be required to support the net equipment increase. Your current staff’s available device hours per technician is 1888 hrs. How many additional FTE will be required to support the increase in inventory?
1 FTE
Rescheduling of exam date is allowed how many times?
1 time
According to the SMDA, within how many days should adverse events be reported?
10 days
You and the risk manager have determined you have a sentinel event, and a form 3500A must be submitted to the FDA. How many days do you have to comply with the SMDA law?
10 Days
To be covered by the FMLA, a full-time employee must be employed for how many months?
12 Months and 1250 hours of service during that 12 months.
You have an employee with 2 years of service to the hospital, and this employee has just become a father for the first time. He asks about taking time off to spend with the new family addition. What will you tell the employee about how much unpaid free time can be extended under FMLA guidelines?
12 weeks
You have a part-time employee you hired 22 months ago. This employee has requested FMLA to care for a sick parent. How many hours must the employee work in the last 12 months to be covered for this time off?
1250 hours
You are the HTM department director and your latest hire has stated that they are filing a discrimination lawsuit with the EEOC for not receiving a promotion. Generally, the employee has how many days to file a complaint?
180 days
One of your employees has requested time off through the FMLA. How long do you have to respond to this request?
2 days
You are allotted how much time to complete your CHTM exam?
2 hours
Which of the following are elements of a capital budget?1. Salaries for new employees 2. New MRI equipment 3. New patient bed wing project 4. Chiller replacement
2, 3, and 4
How many CMS accrediting organizations operate within the US?
20+
Your employee has requested FMLA to care for his sister who was injured during military service. How much FMLA leave can be given to this employee?
26 weeks
To be covered by the FMLA, a full-time employee must be employed for how many months?
3 months
The Radiology Director at your facility comes to you stating that they could increase revenues by $320,000 per year if they had a second CT system. The facility already has sufficient radiology staff to take on the additional workload with no additional labor costs. The new CT system including room build out and installation will cost $650,000 with an annual full-service support agreement costing $100,000. What is the payback period of this investment?
3 years
What HDTV stations interfere with WMTS?
36/38
What is generally the most useful training?
3rd Party equipment training
How many people warrant the hiring of an additional manager and clerical employee?
44783
? where does this number come from?
What is a typical COSR for in house Maintenance?
4-6%
Family medical leave act provides up to how many weeks of unpaid leave?
6 Weeks
How long does a covered entity have to notify patients if a data breach loses PHI data?
60 Days
How long must you wait to take your CHTM exam if you fail to make a passing score on your first attempt?
60 days
Calculate the depreciation of a medical device purchased for $100,000 after Year 1 using the Seven-Year MACRS depreciation table.
85710
100000 / 7 is 14285. 14285* 6 remaining years is 85710
One primary advantage of documentation in an employee discipline action is that it?
A Gives the employee clear Expectations moving forward
B Reduces risk of employee lawsuits
C Shows discipline is arbitrary
D None of the above
A Gives the employee clear Expectations moving forward
When constructing an operating budget what can not be forecasted?
A one time emergency maintenance expense
In any maintenance strategy, including AEM, equipment uptime should be a realized benefit of
A robust PM program
Who is not governed by the Family Medical Leave Act?
A small business with 35 employees
FMLA ensures these must be kept for an employee during FMLA coverage.
A. Health benefits and same or equivalent job
B. Salary and health benefits
C. Vacation and same or equivalent job
D. Salary and same or equivalent job
A. Health benefits and same or equivalent job
This organization is the deeming authority with CMS for blood banks and transfusion services.
AABB
What non-profit organizations provides the most targeted and valuable information for the HTM department manager?
AAMI
What is the ACHC?
Accreditation Commission for Health Care.
What federal law would come into play for question number 1?
ADA
What are the three major points of HIPAA compliance?
Administrative, Physical, and Technical
________ cannot be used on diagnostic imaging, lasers, or devices that are too new to have sufficient service history.
AEM
Alternative Equipment Maintenance Schedule
Your employee handbook states that PTO can only be taken in increments of 2 hours. You have an employee that has a regular doctor visit each week and has requested 1 hour per week of FMLA leave. What is your response to this request?
All employees must abide by the employee handbook guidelines concerning time off.
What is NOT a method for continuous quality improvement?
Analytical Success Analysis
As a minimum how often should performance evaluations be performed?
Annually
How often do maintenance plans need to be reviewed according to CMC & TJC?
Annually
This organization oversees the creation, promulgation, and use of thousands of norms and guidelines that directly impact businesses in nearly every sector, including engineering and healthcare
ANSI
What is the purpose of The American National Standards Institute (ANSI)?
ANSI accredits institutions that calibrate test equipment for accuracy, and standard adherence
What should the HTM not be performing for medical device evaluations in their facility?
Approving purchase agreements
What is the organization that manages frequencies in the WMTS bans?
ASHE
Under the ADA what are employers allowed to do?
Ask about the applicant’s ability to perform job functions.
If running on a reimbursement for service accounting method, how are 3rd party services billed to departments?
At full rate
If you survey many employees from the same department and they have the same job title you may consider doing what with all those surveys.
Average the responses.
What is an advantage of an extended warranty?
Avoid future transactions
What organization sets/enforces limits on where employees can eat in the workplace?
A. TJC
B. OSHA
C. AAMI
D. NFPA
B. OSHA
The COO has request that you provide them with a simple, easy-to-read statement that will show the organization’s liabilities, assets, and owner’s equity on a specific day so that they can better understand the relative health of the organization. What type of financial statement would you provide?
Balance Sheet
This report reveals the cash inflows and outflows experienced by an HTM department during a specified reporting period
Balance sheet
_______________ is a process of measuring the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry.
Benchmarking
What is benchmarking?
Benchmarking is a method of using statistics to measure performance and productivity
A(n) ________is an estimation of revenue and expenses over a specified future period of time; it is compiled and re-evaluated on a periodic basis.
Budget
This financial document is an estimation of revenue and expenses over a specified future period of time; it is compiled and re-evaluated on a periodic basis.
Budget
This type of document is used by HTM professional managers and is defined as an estimation of revenue and expenses over a specified future period of time.
Budget
This provides the monthly and year-to-date budget information indicating the degree to which managers have adhered to their predicted budget expenditures.
Budget Reports
Which of the following non-profit organizations provides the most targeted and valuable information for the HTM department manager?
A ANSI
B AABB
C AAMI
D All of the above
C AAMI
An HTM manager must justify the expense involved in sending a technician to an OEM service school. The school and all other associated expenses will be $12,000. Currently, the device the technician will be trained to use is on a service contract with a $10,000 annual cost. The manager estimates a future state where cost will only be about $1,500 annually. He determines that year 1, due to the training costs, will not recognize any savings, but that years 2 and beyond will show significant savings. What process did the manger use to make this determination?
Calculating ROI
This organization can accredit all aspects of the laboratory in a healthcare facility.
CAP
What organizations are involved in laboratory accreditation?
CAP and COLA
This financial document is used in allocating money for the acquisition or maintenance of fixed assets such as land, buildings, and equipment.
Capital budget
What type of budget which encompasses test equipment purchases?
Capital Budget
Which type of budget encompasses Test equipment purchases
Capital Budget
Which agency conducts and supports health promotion, prevention, and preparedness activities in the United States, with the goal of improving overall public health?
CDC
Center for Disease Control
This is the branch of the FDA responsible for the premarket approval of all medical devices.
CDRH: Center for Devices and Radiological Health
Title VII is part of what federal legislation?
Civil Rights Act
This act ensures that all lab testing on human specimens meet minimum quality standards.
CLIA
A system to plan, track, measure, and optimize everything to do with maintenance.
CMMS
Software package that is used to store asset inventory and often also stores asset history (maintenance and repairs).
CMMS
This resource provides an HTM department manager with the tools to provide all departments in the hospital data on which to base decisions on new purchases and parts to keep on hand for quick repairs
CMMS
What federal agency, which administers healthcare programs including Medicare and CHIP, mandates accreditation for reimbursement?
CMS
Which federal agency administers healthcare programs including Medicare and CHIP, and mandates accreditation for reimbursement?
CMS
What is the purpose of COLA in HTM?
COLA is an accrediting organization for laboratories
What does CMMS Stand for
Computerized Maintenance Management System
Budgeting method that will help you better track actual costs associated with maintaining medical technologies and reduce service costs over time.
Consolidated Budget
This type of budget gives all service dollars from each clinical department control by the HTM department.
Consolidated budget
What is generally considered the best way (budgetarily) for a maintenance shop to operate
Consolidated Budgeting
The only way to provide safe, effective, and high-quality healthcare for patients is to provide what to all employees?
Continuing Education
What might be considered soft-skill training?
Corporate communication skills
What should be included in every HTM department’s Policy and procedure manual?
Corporate policies
Acquisition costs can vary between one healthcare system to another. When benchmarking the different HTM departments, which benchmarking tool will give different ratios?
COSR
Total maintenance cost divided by the acquisition cost is a variation of which financial management benchmark tool?
COSR
Using a ___________ is a way to project costs of service so they equal or become neutral for different systems such as x-ray systems and infusion pumps so these technologies can be evaluated financially in an equal way.
COSR formula
Typically what plays a main part in the final decision?
Cost
Most hospitals’ financial management system will put the HTM department into which accounting category:
Cost center
What accounting process would be used to spread the cost of an expensive asset such as an MRI over several years?
Cost Distribution
This budgeting tool is a way to project costs of maintaining different technologies such as infusion management devices and imaging systems, allowing the HTM department manager to project costs evenly.
Cost of Service Ratio
You have an entry level position available in your HTM department. While reviewing resumes you find 4 candidates that you would like to interview. You take the 4 resumes to your shop supervisor to review as she will be directly responsible for supervising their day-to-day operations. After reviewing the resumes, she returns and points out the schools they list have different accrediting bodies. What accreditation should you be looking for in a college graduate?
Council for the Higher Education Accreditation (CHEA)
Which of these is a good method for collecting evaluation information?
A. Personal Preference
B. Sales Rep Opinions
C. Infomercials
D. Clinical Evaluations
D. Clinical Evaluations
This federal agency deals with complaints filed by employees who feel that their rights protected by fair labor laws have been violated.
Department of Labor
___________ is an accounting process by which a company allocates an asset’s cost over the duration of its useful life.
Depreciation
An accounting process used to spread the cost of an expensive asset over several years.
Depreciation
You calculate a startup labor rate to charge for HTM services at $113.00/hour as your breakeven point for your budget. In your projected 5 year out budget, you calculate a rate of $109.00 per hour. What would be the most likely reason for this discrepancy?
Depreciation of capital investment
ECRI has instituted a risk scoring level of low, medium, and high. Which answer below describes the low level of risk?
Devices whose failure or misuse is unlikely to result in serious consequences
Who should fill out your evaluation?
Direct supervisor
You have decided to implement a new budgeting method this year that will help you better track actual costs associated with maintaining medical technologies and reduce service costs over time. What type of budgeting method will you implement?
Distributed Budget
What is one of the most effective tools for managing employee performance and behavioral issues and reducing legal risks.
Documentation
What is the most accurate measure of business profitability?
EBITDA
Earnings Before Interest, Taxes, Depreciation, and Amortization
This nonprofit organization is dedicated to bringing the discipline of applied scientific research to discover which medical procedures, devices, drugs, and processes are best, all to improve patient care.
ECRI
Where can an HTM find standardized naming conventions?
ECRI