Chpt 1-5 Flashcards
Name 4 Job Analysis Methods
- Position Analysis Questionnaire (PAQ) - most widely used
- Fleishman Job Analysis System Technique (asks subject-matter experts to evaluate a job in terms of the abilities required)
- Analyzing teamwork (skill and authority differentiation, and how long the team will exist)
- Competency Models (competencies required for a particular occupation or set of jobs)
What is job design?
The process of defining the way work will be performed and tasks that a job requires
What is industrial engineering?
The simplest way to structure work in order to maximize efficiency
What are the five parts of the Job Characteristics Model?
- Skill Variety
- Task Identity
- Task Significance
- Autonomy
- Feedback
What is the purpose of the Job Characteristics Model?
To increase job motivation!
1. Job Enlargement (Broadening types of tasks performed)
2. Job Enrichment (Having authority over tasks)
3. Self-managing work teams
4. Flexible Work Arrangements
Jobs should be designed to support what?
Physical and Mental Health and Well-Being
What do employees want?
Competitive salary, work-life balance, career development opportunities, flexibility in their work schedule, a positive workplace culture, recognition for their contributions, clear communication from their employer, and a sense of purpose in their work.
What is forecasting (with workforce planning)?
The attempts to determine the supply/demand for various types of HR to predict areas within the organization where there will be labor shortages or surpluses.
What is trend analysis?
Constructing/applying statist models that predict labour demand for the next year (statistics from the previous years)
Reasons for downsizing?
- Reduce costs
- Replacing labor with technologies
- Mergers and acquisitions
- Move to more economical locations
How to get people to leave an organization? (for employee surplus)
Downsize, pay reduction, demotion, reduce hours, early retirement
Who are the 4 targeted groups for Inclusion, Equality and Diversity
Women, Indigenous, Persons with disabilities, visible minorities
How to increase staff within an organization? (for employee shortage)
OT, temporary workers, outsourcing, reduce turnover, hire, tech innovations
What is succession planning?
The process of identifying and tracking high-potential employees who will be able to fill key positions when they become vacant.
What is workforce planning?
Identifying the numbers and types of employees the organization will require to meet its objectives
What is DEI?
DIVERSITY, EQUITY and INCLUSION
What are the 3 aspects of recruitment?
HR policies, recruitment sources, recruiter traits and behaviors
What is recruitment?
Any activity carried out by the organization with the primary purpose of identifying and attracting potential employees.
What are two ways to compete for applicants?
Lead-the-market (competitive) pay and employer branding (attaching a visual, emotional, or cultural brand to an organization)
What are some channels for recruiting external employees?
Direct applicants, referrals, passive-seekers (not actively looking for work)(LinkedIn), digital, ads, public ads, staff orgs, schools
What is the ‘yield ratio’ with hiring?
The percentage of applicants who successfully move from one stage of the recruitment and selection process to the next.
What is a realistic job preview?
Background information about a job’s positive and negative qualities.
What are two ways to enhance recruiter feedback?
Provide timely feedback and recruit in teams (job expert (manager) and HR specialist)
What are the 5 steps in the selection process?
- Screen applications and resumes
- Test and review work samples
- Interview candidates
- Check references and background
- Make a selection
What are the seven cornerstones of HR?
1.Recruitment & selection,
2. performance management,
3.learning & development,
4.succession planning,
5. compensation & benefits,
6. information systems,
7. data & analytics
what does HRM consist of?
“people practices” that influence, employees’
behaviors, attitudes, and performance
What is the difference between direct and indirect discrimination?
Policies or practices that either clearly make a distinction on the basis of prohibited ground (direct) or that appear neutral but have adverse effect based on a prohibited ground
What is a BONA FIDE OCCUPATIONAL REQUIREMENT?
A proven necessary (not merely preferred) requirement for
performing a job
What is pay equity?
Equal pay for work of equal value
What are employee rights?
Right to refuse (unsafe work)
Right to participate (in wrkplc health & safety activities)
Right to know (actual and potential dangers)
Job description vs job specification
Description: List of tasks/duties/responsibilities (TDR) a job entails - observable
Specification: Knowledge, skills, abilities, other (KSAO) needed (only observable when TDRs are being carried out)
Job enlargement vs enrichment
Broadening types of tasks vs adding more decision-making authority
Work Flow Design is what?
Process of analyzing the tasks necessary for the production of a product or service
