Chp 3 Marketing Intelligence Flashcards

1
Q

Marketing research

A

A function that links customers to the marketer through information

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2
Q

Reliability

A

Similar results from another research study under similar circumstances

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3
Q

Validity

A

Ability to actually measure what was intended to be measured

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4
Q

Exploratory research

A

A preliminary form of research that clarifies the nature of the problem

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5
Q

Funnelling

A

Dividing a subject into manageable variables

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6
Q

Secondary data

A

Data that has been compiled and published for purposes other than that of solving the problem

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7
Q

Primary data

A

Data collected for the first time to solve a specific problem

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8
Q

Sample

A

A representative portion of an entire population used to get information about the population

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9
Q

Sampling frame

A

A listing that can be used for reaching a population

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10
Q

Probability sample

A

A sample in which respondents have an equal chance of being selected

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11
Q

Non-probability sample

A

The respondents have an unknown chance of being selected usually based on convenience of the researcher

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12
Q

Qualitative data

A

Small samples collected in a controlled environment

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13
Q

Focus group

A

A small group of people with common characteristics brought together to discuss an issue

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14
Q

Quantitative data

A

Collected using a structured procedure and a large sample

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15
Q

Tabulation

A

Counting the various responses for each question and arriving at a frequency distribution

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16
Q

Frequency distribution

A

The number of times each answer was chosen for each question

17
Q

Cross tabulation

A

Comparison of the answers of subgroups and total response group

18
Q

Data mining

A

The analysis of information so that relationships are established between pieces of information and more effective marketing strategies can be identified and implemented