Chp 13

Question 1

A judgment about the cause of a person’s behavior.

Answer 1

Attribution

Question 2

serving bias-Attributing success to dispositional factors while attributing failure to situational factors.

Answer 2

Self

Question 3

A positive or negative evaluation that predisposes behavior toward an object, person, or situation.

Answer 3

Attitude

Question 4

People are more likely to be persuaded

Answer 4

by people they like and with whom they share some similarity

Question 5

A prejudgment, usually negative, of another person on the basis of membership in a group.

Answer 5

Prejudice

Question 6

Usually unwritten or unspoken rules for behavior in social settings.

Answer 6

Social norms

Question 7

Matching behavior and appearance to perceived social norms.

Answer 7

Conformity

Question 8

Agreement with a request from a person with no perceived authority.

Answer 8

Compliance

Question 9

Defined as compliance with the request of an authority figure. When you take an exam from a professor or show your driver’s license to a police officer, you are being obedient. The power of authorities to gain obedience is probably due to our perception of their legitimacy.

Answer 9

Obedience

Question 10

Immersion of an individual within a group, leading to anonymity.

Answer 10

Deindividuation

Question 11

A type of flawed decision making in which a group does not question its decisions critically.

Answer 11

Groupthink