Checkin Procedures Flashcards

1
Q

What’s the maximum travel time to Heathrow?

A

1hour 45 minutes

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2
Q

How long before should you get to staff car park?

A

1 hour

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3
Q

What are the luggage requirements for crew?

A

-Always have crew tags on
-Small case and topper or Small case big case
-23kg big case allowance

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4
Q

Where is the gate house?

A

Right by gate 13

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5
Q

What do you need to do and what are the requirements for crew you arrive at the gate house?

A

-arrive at gate house 2 hours before flight
-check in for flight
-Read and acknowledge company updates
-are you “in check”
-ensure you are fit to fly

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6
Q

How long is allocated after report time for updating on company communications?

A

10 minutes

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7
Q

When are you given a brief room?

A

On check in

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8
Q

What information are you given in your pre flight briefing?

A

-Aircraft type and equipment
-You area and type of operations
-special categories of passengers

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9
Q

What are the apps you will use and familiarise yourself with before and after pre flight briefing?

A

-Crewplanit
-customerplanit

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10
Q

What types of information will you get on crewplanit?

A

-V-brief
-Crew list
-Flight info
-Flight capacity

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11
Q

How long does a pre flight briefing last?

A

-20minutes

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12
Q

What will the FSM recap in the pre-flight briefing?

A

-SEP and AvMed notices issued in the preceding 2 weeks of aircraft type and route

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13
Q

What will the FC brief you on?

A

-weather
-introduce themselves
-any other route specific info

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14
Q

What are you questioned on in the pre flight briefing?

A
  • A security, safety or medical question
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15
Q

How long before leaving the hotel is your wake up call?

A

1 hour

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16
Q

When down route how long do you need to be at the departure gate before?

A

70 minutes

17
Q

Does a pre-flight briefing always take place down route?

A

No- FSM will determine this

18
Q

When is a safety, security or medical Q&A required down route?

A

-Change in aircraft variant or type
-Change in CC members
-Trip is longer than 2 nights

19
Q

What will happen if you fail you Q&A in the briefing?

A

-You will be grounded
-If happens downroute you will be non-operational crew and kept out of sight of passengers
-Will have to take a refresher course
-FSM will immediately advise CCI or the crew performance manager on duty