Chapters 23-29 Human Resources Flashcards
Flexible hours
When a worker can choose when they work. They often must work core hours between 10am and 3pm but their remaining hours can be flexible to suit the employee, as long as they reach their total expected hours per week.
Home working or remote working
When an employee does not have to go to a work location, in order to complete their day’s work.
Part-time employment
A part-time worker is someone who works fewer hours than a full-time worker. There is no specific number of hours that makes someone full or part-time, but a full-time worker will usually work 35 hours or more a week.
Temporary employment
Employment for a specific period of time.
Job-sharing
When two people share the same job, often on a fifty-fifty split.
Multi-skilling
This involves businesses training their workforce to be able to work effectively across a wide range of tasks, giving greater flexibility for the business.
Zero-hours contract
An employee has to be available for work but is not guaranteed any work. In a busy week an employee may work nearly full-time hours, however if the business is not busy they may be sent home.
Hot-desking
Employees have no fixed work space within an office environment. Often as a result of remote working employees are only occasionally in the office so they do not have their own desk or office, but share common areas where each employee simply grabs a spot when they arrive.
Workforce planning
Trying to predict the future demand for different types of staff and seeking to match this with supply. Ensuring that there will be the right number of workers, with the rights skills, doing the rights jobs, at the right time
Recruitment
Recruitment is the overall process of identifying, sourcing, screening, shortlisting, and interviewing candidates for jobs within an organisation.
Job analysis
The process which identifies and determines the duties and requirements of a job, and what the position requires in terms of aptitudes, knowledge and skills.
Job description
This explains the tasks involved in the job, the job title, responsibilities attached to the job, place of work, and employment conditions (holidays, salary etc.)
Person specification
This describes the skills, knowledge, educational requirements and experience needed by an individual to complete the job.
Shortlisting
Shortlisting is the process of identifying the candidates from your applicant pool who best meet the required and desired criteria for the job and who you want to move forward onto the next step of your recruitment process, which is usually some form of interview.
Psychometric testing
A test that assesses a candidate’s personality in a measured and structured way, so that employers can identify candidates with suitable personality traits for the job.
Aptitude tests
A test that assesses a candidate’s ability to complete the core tasks of the job.
Induction
A part of the initial training process that introduces a new employee to the workplace, familiarises them with the administration systems, their line manager and their work colleagues so that they feel more comfortable in their new job.
On-the-job training
Training that takes place in the workplace.
Mentoring
A form of training where an experienced employee in the workplace who gives advice and help to a junior employee
Job rotation
Job rotation involves the movement of employees through a range of jobs in order to increase interest and motivation. Job rotation can improve “multi-skilling” but also involves the need for greater training.
Off-the-job training
Training that does not take place in the workplace
Re-training
Training is an ongoing process so employees
Appraisal
A meeting between an employee and their manager in which an employee’s performance is analysed, normally against performance targets.
Self and peer assessment
Self-assessment is the process where an employee critically reflects on their own progress.
Peer-assessment is the process where an employee of a similar level of responsibility critically comments on the performance of a co-worker.
