Chapter_6_Product Management Flashcards

1
Q

Product line, product mix width and product mix depth

A

Product line - A group of products that are closely related either because they function in a similar manner.
Product width - the number of product lines a company markets
Product depth - the number of brands within each product line

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2
Q

What is product?

A

A Product is a bundle of physical, service, and symbolic attributes designed to enhance buyers’ want satisfaction

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3
Q

What are marketing do to a product?

A

Enhance brand, quality, packaging, styling features for improve core benefit of product.

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4
Q

Classification of Consumer Products

A

Convenience Goods: Bread, milk, eggs etc.
Shopping Goods: Washer and dryer, furniture etc.
Specialty Goods: Luxury cars, designer clothes etc.
Unsought Goods: Cancer insurance, pre-need funeral plans
Impulse items(冲动消费物品)

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5
Q

Classification of Industrial Products

A
  • Installations • Accessories
  • Raw Materials
  • Component Parts/Materials
  • Supplies
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6
Q

Why need multiple product lines?

A
  • Protection from competition
  • Increased growth and profits
  • Offset sales fluctuations (like seasonal fluctuation)
  • Greater market impact
  • Economical resource usage
  • Avoidance of obsolescence (避免淘汰)
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7
Q

Four Stages of the Product Life Cycle

A
  1. Introduction stage.
  2. Growth stage (competition enter this stage)
  3. Maturity stage (price goes down)
  4. Decline stage.
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8
Q

What is skimming price & penetration price.

A

product pricing strategy by which a firm charges the highest initial price that customers will pay and then lowers it over time.
This approach contrasts with the penetration pricing model, which focuses on releasing a lower-priced product to grab as much market share as possible

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9
Q

How to know if entering the growth stage?

A

Increase of industry sales

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10
Q

Different stages with different strategy (see week_6, slide 12)

A
  1. Introduction stage - Gain awareness
  2. Growth stage - Stress differentiation
  3. Maturity stage - Maintain brand loyalty
  4. Decline stage - harvesting, deletion
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11
Q

What aspect does packaging provide?

A
  • Protection
  • Identification
  • Information
  • Usage enhancement
  • Disposal enhancement
  • Channel acceptance enhancement
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12
Q

What can labeling do?

A

helps customers by:
• Identifying the manufacturer, country of origin, ingredients
• Reporting expiration dates, content grading
• Explaining product use
• Warning about potential misuse
• Providing care instructions
• Serving as a communications link between the user, eventual buyers, and the company

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13
Q

What does warrant do?

A
  • Implied Warranties (product suppose to do sth)

* Express Warranties(written warranties, good for marketer).

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14
Q

Brand definition

A

A name, term, sign, symbol, or design or a combination of them intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.

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15
Q

What are the benefits of branding?

A
For Buyer:
• Product Quality Identification
• Shopping Efficiency
• Attention to New Products
For Seller:
• Easier Order Processing (just say the brand name)
• Legal Protection
• Brand Loyalty
• Segmentation
• Corporate Image
For Society:
• Consistent Product Quality 
• Innovation
• More Information
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16
Q

Types of Brand Names

A
  • suggests a function (Mr clean)
  • imply a high level of excellence (A1)
  • ordinary words (Camel)
  • initials or numbers (BMW)
  • promises or results
  • ease of application
  • product in use
  • pleasant connotations
  • promise of reward
17
Q

What is Brand Equity

A

Added value to the product. Like Dole banana

18
Q

Reasons for Product Failure

A
  • Not heeding marketing research findings
  • Market size overestimation
  • Product design
  • Positioning
  • Advertising
  • Pricing
  • Development Costs
  • Competition
19
Q

What is Booz Allen Hamilton new product development process?

A
  1. New Product Strategy Development
  2. Idea Generation
  3. Screening and Evaluation
  4. Business Analysis
  5. Development
  6. Testing
  7. Commercialization
20
Q

What are Booz Allen Hamilton findings?

A
Average new product success rate in terms of meeting goals = 65%
• 1/7 successfully developed
• Spending on R&D and marketing
• Median number of new products
• Contribution to sales growth
• Contribution to profits
21
Q

Why need new product strategy ?

A

If no new product strategy, the success rate of new product is 1/53. If have new product strategy, rate is 1/7.

22
Q

What contribute to the sales and and profit?

A

New product.

23
Q

Strategic Role of Most New Products

A
Externally Driven
• Defend Market Share - 43%
• Establish Foothold in New Market - 38%
• Preempt Market Segment - 34% 
Internally Driven
• Maintain Position as Product Innovator - 47%
• Capitalize on Distribution Strength - 34%
• Exploit Technology in a New Way - 28%
• Provide a Cash Generator - 14%
• Capacity Utilization - 8%
24
Q

Sources of New Product Ideas

A
• Internal
External
• Customers
• Competitors
• Distributors & Suppliers
• Other Sources
25
Q

Idea Screening and Evaluation

A
  • DropError

* Go Error

26
Q

Determinants of Rate of Adoption for a new product

A
  • RelativeAdvantage
  • Compatibility (compatible with culture)
  • Complexity (Lower the complexity, the faster new product adopt)
  • Trialability
  • Observability