Chapter_11_Negotiation Flashcards
1
Q
Integrative negotiation
A
Enlarge the pie so more people can make benefit. Look for the important parties that can make the critical decision.
2
Q
Negotiation preparation
A
• Unrealistic expectations • Over competitiveness • BATNA (best alternative to negotiatied settlement Reservation price (minimue price) • Mythical fixed pie • Preparing first offers • Anchors
3
Q
Bargaining
A
- Flinches
- Exchanging information
- Frames of reference
- Risk
- Impasse: interests not positions
- Breaks
- Third parties
- Negotiating in a closet
- Irrationality and emotion