Chapter2

Question 1

Communication

Answer 1

Act of expressing or transmitting ideas, information, knowledge, thoughts, and feelings, as well as understanding what is expressed by others.

Question 2

Confrontation

Answer 2

Technique used to resolve conflicts by expressing ones views and feelings about the conflict and inviting the others involved to express their views and feelings as well in order to negotiate a mutually beneficial solution

Question 3

Constructive criticism

Answer 3

Well intentioned feedback following a mistake or performance error that may come across in a negative fashion.

Question 4

Descriptive feedback

Answer 4

Communication that, rather than saying “good job” or making a general statement, describes what was done well.

Question 5

Empathetic listening

Answer 5

Process of hearing what others say with the intent of deeply and completely understanding their perspective.

Question 6

Instructional feedback

Answer 6

Corrective or descriptive feedback.

Question 7

Nonreinforcement

Answer 7

Failure to acknowledge effort made, skill execution, and performance improvements

Question 8

Nonverbal communication

Answer 8

Kinds of communication other than using words, such as actions, facial expressions, body positioning, and gestures.

Question 9

Paraphrasing

Answer 9

Actively listening to the message communicated by another person, then describing it in your own words.

Question 10

Punishment

Answer 10

Consequence that decreases the likelihood that an athlete will repeat the certain action or behavior.

Question 11

Reinforcement

Answer 11

Consequence that increases the likelihood that an athlete will try to repeat a given behavior in the future.

Question 12

Shaping

Answer 12

Reinforcing successive or close approximations or a desired behavior.

Question 13

Active listening

Answer 13

Process of participating firsthand in the communication process as a listener, rather than just passively hearing what is said.