Chapter Uno Flashcards
a field of study dedicated to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals in groups in organizations.
Organizational Behavior
What are the two primary outcomes in studies of OB?
Job performance and Organizational Commitment.
What factors affect the two primary OB outcomes?
Individual mechanisms and characteristics, relational mechanisms, and organizational mechanisms.
Why might firms that are good at OB tend to be more profitable?
Because good people are a valuable resource.
What is the role of theory in the scientific method?
A theory is a collection of assertions, both verbal and symbolic, that specifies how and why variables are related, as well as the conditions in which they should (and should not) be related.
Only w/8th (12 percent) of organizations will implement and maintain policies that “put people first”.
rule of 1/8th
Direction and strength. Meta-analysis takes many studies and looks for an overall trend.
correlations and meta-analysis
The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment.
Job Performance
The behaviors directly involved in transforming organizational resources into the goods or services an organization produces. (i.e., the behaviors included in one’s job description).
Task Performance
