chapter one Flashcards
trends
general developments or movements in a certain direction in an industry that must be reflected by changes in the industry
entry level
beginning jobs that require little or no experience
non commercial operations
operations such as government, schools, and hospitals, that aim to cover daily expenses such as wages and food costs
commercial operations
fast food chains and fine dining that ear more than enough to cover expenses and aim to make a profit
quick service
establishments that quickly provide a limited selection of food at low prices
full service
servers take customers orders and bring food to the table
fine dining
upscale atmosphere, excellent food, and service, higher menu prices, staff is exceptionally skilled
certification
proof of expertise in a particular area
apprentice
works under the guidance of a skilled worker in order to learn a trade or art
entrepreneur
a self motivated person who creates and runs a business
independent restaurant
has one or more owners and is not affiliated with a national name ore brand
chain restaurant
has many individual restaurants that all have the same atmosphere, service, and quality food
franchise
a franchise company sells the business owner the rights to its name, logo, concept and products
overhead costs
costs outside of food and labor
business plans
a document that outlines specific information including, vision, goals and strategies for achieving those goals
