chapter 2 Flashcards
calculate
the ability to work with numbers
active listening
the skill of paying attention and interacting with a speaker
distractions
turn your attention away from something to which you should be paying attention
work ethic
a personal commitment to doing your very best as part of the team
flexibility
the ability to adapt willingly to changing circumstances
leadership
the ability to motivate others to cooperate in accomplishing a common task
prioritize
to put things in the order of importance
networking
making use of all your personal connections to achieve your career goals
trade publications
professional magazines and newsletters by and for the food service industry
job lead
possible employment opportunities you keep on file
resume
a written document that gives a potential employer information about you
job interview
your in person opportunity to convince an employer to hire you
key words
significant words that make it easier for employers to search for relevant information about your skills
workers compensations
compensation to cover medical expenses and lost wages when injured on the job
repetitive stress injuries
potentially disabling ailments that develop among workers who must perform the same motions repeatedly
minimum wages
the lowest hourly amount a worker can earn
compensatory time
compensation for over time work
labor union
an organization of workers that act as the voice of their members in collective bargaining
discrimination
unfair treatment based upon age, race, gender, disability, and religion among others
sexual harassment
any unwelcome behavior of a sexual nature is prohibited in the workplace
probation
time that gives your employer a chance to monitor your job performance closely to confirm you can do your job
deductions
money withheld from your gross pay or taxes, insurance, and other fees
empathy
putting yourself in another persons place to understand how he or she feels
ethics
internal guidelines for distinguishing right or wrong
