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Procesos Administrativos > Chapter 9 Strategic Management > Flashcards

Chapter 9 Strategic Management Flashcards

0
Q

Business model

A

A strategic design for how and organization ‘s intend to achieve it’s goals from its strategies, processes and activities

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1
Q

Strategic management

A

Is what managers do to develop the organization’s decisions and actions that determine the long run performance of the organization

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2
Q

Strategic management process

A
  1. Determine the mission, vision and values
  2. External analysis
  3. Internal analysis
  4. Formulate strategies and goals
  5. Gathering the required resources to implement strategies
  6. Implement strtegies
  7. Evaluate the process
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3
Q

Strategic management is important because

A
  1. It can make a difference in how well and organizations PERFORMS
  2. Helps managers with changes and uncertinty
  3. Helps organizational parts work together toward achieving goals
  4. It’s involve in many of the decisions managers make
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4
Q

Strategic management has to be

A
  1. Has to be Flexible
  2. Has to have clear goals
  3. Clear strategies
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5
Q

Mission

A 
Is the reason of why the organization exist
It must be:
- short 
- understable
- clear 
-simple
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6
Q

Components of a mission

A
  1. Stakeholders
  2. Influenced area
  3. Concern for survival, growt and achieving goals
  4. Philosophy
  5. Concern for public image
  6. Products or services
  7. Technology
  8. Self-concept
  9. Concern for employees
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7
Q

In order to create a mission you must

A
  1. Answer the questions
  2. Build mission
  3. Improve the mission by doing it simple, understandable and short
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8
Q

Vision is

A

How the organization will be in the future

  • state time
  • specific in time
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9
Q

Values

A

Helps to achieve mission and vision

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10
Q

Components of a Mission

A
  1. Stakeholders
  2. Influence area
  3. Concern for survival, growth and achieving goals
  4. Philosophy
  5. Concern for public image
  6. Products or service
  7. Technology
  8. Self- concept
  9. Concern for employees
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11
Q

Business model has to answer

A
  1. Will stakeholders value what the organization provides?

2. Can the organizations achieve their goals by doing that?

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12
Q

External analysis as the analysis of the environment

A

Is divided in two

  1. Generic : affect everybody in the same way
  2. Specific : affect only the industries
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13
Q

Generic environment is divided in

A
  1. Political
  2. Economic
  3. Legal
  4. Cultural
  5. Social
  6. Technology
  7. Environmental
  8. Demographic
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14
Q

Specific environment is divided in

A
  1. Customers
  2. Suppliers
  3. Competition
  4. Preassure groups (not all the organizations own)
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15
Q

Politic aspect ( generic environment)

A
  1. Democracy vs. totalitarism
  2. Individualism vs. colectivism
  • democracy: direct ( people make decisions) and indirect ( someone make decisions for us)
  • totalitarism: one person or group has the power and is imposed by force
  • individialism: protects individual rights
  • colectivism: general interests prevail over individuals rights
16
Q

Economic aspect (generic environment)

A

Is divided in

  1. Free market ( no interventions of the government)- invisible hand
  2. Direct or command ( government intervention)

ALL ECONOMIES ARE MIXED

17
Q

Legal aspect (generic environment)

A

Is divided in two:

  1. Common law (cases are solve by precedents)
  2. Civil law (cases are based on the law)
18
Q

Cultural ( generic environment)

A 
Masculinity vs. feminity
Power distance
Orientation
Quality of life
Tolerance for ambiguity
19
Q

External environment

A

Help to determine opportunities and treats

20
Q

Competition ( specific environment)

A
  1. Identify who they are
  2. Who is really the competition
  3. What my competition is doing
21
Q

Internal analysis

A

Everything related with the organization

RESOURCES: what i have (financial, physical, human, intangible)

CAPABILITIES: what i can do

Process:

  1. Make. List of what the organization has
  2. Make a list of competitor’s resources and capabilities
  3. Compare
22
Q

Core competences

A

Is what my competition can’t get

23
Q

Competitive advantage

A

Is what my competition can get

24
Q

Why is done first external analysis and then internal?

A

Because the “who” of the competition come first than the “what” and it also helps the internal analysis more than the internal helps the external

25
Q

Type of strategies

A
  1. Corporate strategies
  2. Competitive /business strategies
  3. Functional strategies

Procesos Administrativos (3 decks)

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