Chapter 9 Product Concepts Flashcards

1
Q

business products

A

a product used to manufacture other goods or services

ex) a printing company buying a press to print logos

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

consumer product

A

a product bought to satisfy an individuals wants

a product to satisfy consumers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

convenience product

A

a relatively inexpensive item that requires little effort to attain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

shopping product

A

a product that requires comparison shopping because it is usually more than a convenience good and is found in fewer stores

a product that requires shopping around because it is found in fewer stores
-usually more expensive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

specialty product

A

a product with unique characteristics that separates it apart from the rest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

unsought product

A

a product unknown to the buyer or a known product that the buyer does not actively seek

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

product item

A

a specific version of a product that can be designated as a distinct offering

distinct offering

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

product line

A

a group of closely related product items

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

product mix

A

all the products that a company sells

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

product mix width

A

the number of product lines a company has/offers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

product line length

A

the number of product items in a product line

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

product line depth

A

the different versions of a product items in a product line

Number of types and sizes offered for each product in the line

offering different options of the same products such as size or type

ex) Coca Cola offering a small and a large 1L size of their beverage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

product modification

A

changing one or more of a product’s characteristics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

planned obsolescence

A

modifying products so those that have already been sold become obsolete before they actually need replacement

ex) apple releasing a new iPhone every year making the previous model inferior to the new one

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

product line extension

A

adding products to an existing product line to offer more options to consumers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

brand

A

– Name
– Term
– Symbol
– Design
Or a Combination listed above

17
Q

brand name

A

that part of a brand that can be spoken including letters, words and numbers

18
Q

brand mark

A

elements of a brand that cannot be spoken

19
Q

brand equity

A

the value of a company and brand names

20
Q

global brand

A

a brand with atleast 20% of sales outside of the country of origin

21
Q

brand loyalty

A

consistent preference for one brand over the others

22
Q

generic product

A

a no-frills, no-brand-name,
* low-cost product

23
Q

manufacturers brand

A

the brand name of a manufacturer

24
Q

private brand

A

a brand name owned by a wholesaler or a retailer

25
Q

individual branding

A

the use of different brand names for different products

26
Q

family brand

A

the marketing of several different products under the same brand name

27
Q

cobranding

A

placing two or more brand names on a product or its package

28
Q

trademark

A

the exclusive right to use a brand or part of a brand

29
Q

service mark

A

a trademark for a service

30
Q

generic product name

A

a term that identifies a product by class or type and cannot be trademarked

31
Q

persuasive labelling

A

package labelling that focuses on a promotional theme or logo

32
Q

informational labelling

A

package labelling designed to help consumers make proper product selections and to lower their cognitive dissonance after the purchase

33
Q

universal product codes (UPCs)

A

a series of thick and thin vertical lines (bar codes), readable by computerized optical scanners that match the codes to brand names, package sizes, and prices

34
Q

warranty

A

a confirmation of the quality or the performance of a good and service

35
Q

express warranty

A

a written guarantee

36
Q

implied warranty

A

an unwritten guarantee that the good or service is fit for the purpose for which it was sold