Chapter 9 - Marketing channels: delivery customer value Flashcards

1
Q

What is a value-delivery network?

A

Network composed of company, suppliers, distributors and customers

Partner with each other

Improve performance of entire system in delivery customer value

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2
Q

What is a channel level?

A

Layer of intermediaries that performs some work in bringing the product and its ownership closer to final buyer

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3
Q

What is a direct marketing channel?

A

Marketing channel that has no intermediary level

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4
Q

What is conventional distribution channel?

A

Channel consisting of one or more independent producers, wholesalers and retailers

Each a separate business seeking to maximise its own profits even at expense of profits for system as a whole

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5
Q

What is a vertical marketing system (VMS)?

A

Distribution channel structure

Producers, wholesalers and retailers act as a unified system

One channel members own the others, has contracts with them or wields so much power that they all cooperate

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6
Q

What is a corporate VMS?

A

VMS that combines successive stages of production and distribution under single ownership

Channel leadership established through common ownership

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7
Q

What is a contractual VMS?

A

VMS in which independent firms at different levels of production and distribution join together through contracts

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8
Q

What is a franchise organisation?

A

Contractual VMS

Channel member called a franchisor links several stages in the production-distribution process

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9
Q

Name three types of distribution

A

Intensive

Exclusive

Selective

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10
Q

What is intensive distribution?

A

Stocking product in as many outlets as possible

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11
Q

Exclusive distribution

A

Giving limited number of dealers excuse right to distribute company’s products in their territories

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12
Q

Selective distribution

A

Use of more than one but fewer than all intermediaries who are willing to carry products

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