Chapter 9: Human Resource Planning Flashcards
What is Human Resource Management?
A strategic and coherent approach to the management of an organizations human capital, people work as individuals and in collaborations to complete projects and generate revenue for the business.
What balance does Human Resources need to achieve?
The company needs to remain within a budget whilst having enough highly skilled workers to meet organizational demand.
What difficulties can Human Resources face?
Company direction can change needing workers with newer or varied skillsets. Upskilling workers is expensive, as is hiring new people. Workers also have emotions and outside motivations that may lead to a drop in output or desire to hand in their notice period.
What is the human resource cycle? [Image separate]
Its the cycle for dealing with human capital: [1] Plan to hire [2] Selection of Applicant [3] Induction [4] Performance Analytics [5]Appraisal which leads to either [6] Rewards or [7] Development and Training or probably both.[6/7]
Describe planning in the human resource cycle.
Organizations can plan to do new projects, expand, require a new specialist in eg. a language. HR has to make sure there are suitable human resources to meet these evolving needs so they plan with the business. Contingencies also need to exist for pregnancies, retirements, notices and headhunters.
How is the recruitment burden calculated?
Its normally the combination of extra people needed for expansion activities + replacements for those who leave the company.
What are the 9 steps to a candidate selection process?
[1]Job Analysis (Vague Description) [2] Job Description (Detailed Description) [3] Person Specification (Personality) [4] Advertise with these descriptions [5] Interview [6] Online Test [7] Assessment Centers [8] Appointment of Staff [9] Reference verification.
How can the interview process be flawed?
Applicants can do interview training appearing more qualified than others when they are in fact just more confident or have a superior short term memory.
What is an induction?
An initial further training regime to acclimatize a new starter with the company.
What is performance and how can it change?
The output of day to day actions which in turn create achievements or failures. Performance is indirectly dependent on a variety of internal and external pressures on an employee.
What is an appraisal?
An employee performance evaluation to identify and evaluate inadequate working styles and areas where extra training is needed.
How can managers prepare for an appraisal?
They have to retrieve position relevant KPIs and the results of previous appraisals.
What is a 360 degree appraisal?
When an employee is reviewed by all levels of people, their bosses, peers and subordinates.
What are the 6 barriers of a performance appraisal?
Confrontation: Employees feel attacked.
Judgement: If evaluation is one sided not a discussion.
Chat: Too informal with no benefit to anyone.
Bureaucracy: Just done to tick the box no positives.
Event: Just a yearly event to got through the motions.
Unfinished: If no follow ups or reviews until next year.
What are competency frameworks?
Frameworks documenting skills, values and abilities required to perform a given role. It can also include software knowledge and behaviors, all of this paints a picture of what qualities you should have to an unfamiliar review team like HR.
