Chapter 9: Group Processes: Influence in Social Groups Flashcards

1
Q

what is a group

A

Two or more people who interact and are interdependent in the sense that their needs and goals cause them to influence each other
-Baseball team vs. people waiting for a bus

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2
Q

why do people join groups

A

1) Groups have a number of other benefits:
-Important source of information:
-Help us resolve ambiguity in the social world

2) Important aspect of identity:
-Help us define who we are
-Help us feel distinct from other groups

3) Establishment of social norms

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3
Q

what are social norms

A

Expectations about behavior within the group

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4
Q

what are social roles

A

-Shared expectations about how particular people are supposed to behave in that group
-If enmeshed in a role, individual identities and personalities can get lost

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5
Q

explain the Zimbardo prison experiment

A

Zimbardo and colleagues (1973) randomly assigned male volunteers to play roles for two weeks as:
-Prisoners
-Guards

Researchers had to end the experiment after only six days because people took the experiment too seriously and things were becoming dangerous for the prisoners

People reported that they did not feel like they were in an experiment, but that they were in a movie and were just doing what they were told

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6
Q

explain the prison abuse at Abu Ghirab

A

-2004, American military guards routinely abused prisoners in Abu Ghraib, a prison in Iraq.
-Physical beatings, sexual abuse, and psychological humiliation

The American public was shocked by pictures of
these abuses (guards would take pictures and send them back to people in the states)
-A few bad apples happen to end up in the unit guarding the prisoners?

“What’s bad is the barrel” (Zimbardo)
-Prisons are bad places and people in prisons are funneled into this role to be abusive

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7
Q

what can the presence of others mean

A

1) Performing a task in front of people
-Playing golf with spectators
-Solitary act – we’ll talk about this one first

2) Performing a task collectively with people
-Playing tug-of-war on a team
-Collective act – we’ll talk about this one second

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8
Q

what is social facilitation

A

People do better on simple tasks, and worse on complex tasks, when they are in the presence of others and their individual performance can be evaluated

Simple or well-learned task
-Presence of others improves performance

Complex or difficult task
-Presence of others hinders performance

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9
Q

explain the social facilitation study about fishing

A

-By themselves or in the presence of other children
-They wound fishing rod faster when in the presence of other children than when by themselves

Simple task
-One of the first social psychology experiments ever done

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10
Q

explain the cockroach study and social facilitation

A

-Study with roaches, either a simple maze or a complex maze
-In the simple maze, cockroaches performed better when there were other roaches watching (finished the maze faster)
-In the complex maze, cockroaches performed worse when there were other roaches watching (finished the maze slower)

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11
Q

explain the explanation for social facilitation; arousal and the dominant response

A

The presence of others increases physiological arousal
-i.e., our bodies become more energized
-Arousal exists elicits the dominant response – whatever is most likely to happen becomes more likely to happen

Simple tasks: dominant response is success

Complex or new tasks: dominant response is failure

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12
Q

what are three theories about why the presence of others causes arousal and social facilitation

A

1) Other people cause us to become particularly alert and vigilant.
-Other people are unpredictable, so you have to be more alert around them compared to when you’re by yourself

2) Other people make us apprehensive about how we’re being evaluated.

3) Other people distract us from the task at hand.

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13
Q

what is social loafing

A

Occurs when individual efforts cannot be distinguished from other group members’ efforts

If less noticeable than when alone: increase relaxation.
-Opposite of social facilitation

People do
-worse on simple tasks
-when you are relaxed you get lazy on things that are easier
-but better on complex tasks
-less pressure on you, easier to relax

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14
Q

explain the social loafing study about pulling a rope

A

When a group pulled on a rope, each individual exerted less effort than when doing it alone.
-Measured how many pounds of force each individual could pull on the rope, then had all of the members pull the rope (should be a simple task)
-You should get the same amount of lbs on the group rope when adding the individual scores together
-Another early psychology experiment

Result: the numbers did not add up, people were slacking off

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15
Q

explain gender and social loafing

A

In a review of more than 150 studies:
-Social loafing is more likely among men.
-Women are higher than men in relational interdependence. (men are more concerned with self-goals)
-Personal relationships with other individuals is very important
-This makes women less likely to engage in social loafing (do not want to let down their group)

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16
Q

culture and social loafing

A

Tendency to loaf stronger in Western cultures than in Asian cultures

Why?
-Asian cultures: Interdependent self
-Reduces social loafing

17
Q

social facilitation vs. social loafing

A

Social Facilitation:
-individual performance evaluated
-Others are watching
-Arousal enhances performance on simple tasks but impairs performance on complex tasks.

Social Loafing:
-individual performance not evaluated
-In a group
-Relaxation impairs performance on
simple tasks but improves performance on complex tasks.

18
Q

what do we need to know to predict if presence of others will help or hurt performance

A

-need to know two things:
-Can individual efforts be evaluated?
-Is the task simple or complex?

19
Q

what is deindividuation and some examples

A

The loosening of normal constraints on behavior when people cannot be differentiated (such as when they are in a crowd), leading to an increase in impulsive and deviant acts

-Massacre at My Lai during the Vietnam War
-Mobs of soccer fans sometimes attacking each other
-Hysterical fans at rock concerts who trampled each other to death
-Lynching of African Americans by people cloaked in the anonymity of white robes
-Mullen (1986) – more people = more savagery
-Watson (1973) – cultures where warriors hide their identities are more savage in battle
-Mischief night: easier for kids to do because they went out in costume

20
Q

what can deindividuation lead to

A

Deindividuation sometimes leads to impulsive and sometime violent acts
-Makes people feel less accountable
Increases obedience to group norms

But deindividuation does not always lead to aggressive or antisocial behavior.
-Depends on what the norm of the group is

21
Q

explain deindividuation online

A

Deindividuation does not require face-to-face contact
-Example: feeling less inhibited on social media that’s anonymous – internet trolls

Cyberspace also provides advantages for the free and open discussion of difficult topics.

Cost seems to be a reduction in common civility.

The phenomenon of the internet “troll” is a modern example of deindividuation, made possible by the feelings of anonymity that often go along with being online.

22
Q

what is process loss

A

Any aspect of group interaction that inhibits good problem solving

23
Q

explain failure to share unique information

A

Groups tend to focus on the information they share and ignore facts only some members know
-Leads to poor decisions

24
Q

study about failure to share unique information

A

Groups of 4 students must decide if they will elect candidate A who has 4 negative qualities and 8 positive qualities (but is the best candidate for the job)
-One group: every student gets all the information
-Other group: every student gets all 4 negative traits and only two positive traits

Results: group where everyone got all the information select the right candidate, the group where people are not given all the information do not select the right candidate (shows that they do not share information that other people do not know)

25
Q

how to get groups to share unique information

A

-Don’t share initial preferences
-Long group discussions
-Get beyond what everyone already knows.
-Assign people specific areas of expertise
-They alone are responsible for certain information.

26
Q

what is transactive memory

A

The combined memory of two people that is more efficient than the memory of either individual
-Awareness of others’ access to unique information

When groups have a shared transactive memory, they perform tasks better

27
Q

what is group think and the initial study about it

A

A kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner

Irving Janis developed this theory by studying real world events
-Cuban Missile Crisis / Bay of Pigs Invasion (did not want nuclear weapons to be in Cuba, so they decided to invade Cuba)
-Goes horrible, ends quickly
-Wanted to study what made JFK and his cabinet think this would go well

28
Q

what did Janis find about why group think occurred in the Bay of Pigs invasion

A

Groupthink is most likely to occur when group is:
-Highly cohesive
-Isolated from contrary opinions
-This discussion was top secret, so they could not consult many people
-Ruled by a directive leader who makes his or her wishes known
-JFK was directive
-High stress
-There were a lot of high stress instances during this time, the world almost ended
-Fails to consider alternatives

29
Q

how can you avoid the groupthink trap

A

A wise leader can take several steps to avoid groupthink:
-Remain impartial
-Seek outside opinions
-Create subgroups
-Seek anonymous opinions
-Have a “devil’s advocate”

30
Q

what is group polarization

A

-The tendency for groups to make decisions that are more extreme than the initial inclinations of its members
-Joining a group is likely to lead an individual’s attitudes to become more extreme through processes of group polarization.
-There are two explanations for this (see below):

31
Q

what are the two explanations for group polarization

A

1) Persuasive arguments interpretation
-Individuals bring to the group a set of arguments, some of which other individuals have not considered.
-Hearing new arguments creates opinion change

2) Social comparison interpretation
-When people discuss an issue in a group, they first explore how everyone else feels.
-People take similar, but slightly more extreme, opinions
-People want to have more extremes than the prototypical group member; I can make the members of the group like me by saying that I like whatever we are talking about more than they do

32
Q

explain group polarization and the internet

A

-How can the internet create group polarization?
-Likeminded people can come together (e.g. algorithms, finding opinions easily that match yours)
-Do you think the internet does create group polarization?