Chapter 9: Establishing the Price - Rating Factors Flashcards

1
Q

What is MI and how does it help an insurer plan?

A

Management Information - data that the insurer can use to analyse trends and make forecasts about the future to assist in their planning

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2
Q

What are the 3 levels of decision making for a typical insurer?

A
  1. Board level
  2. Underwriting Managers
  3. Operational
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3
Q

What sort of information is reported on at board level?

A

Growth (gross and net written premiums, net of reinsurance)

Loss ratios

Underwriting profit

Mix of lines of business

Exposures (eg are they too exposed in a particular line of business/geographic area)

Return on capital (profit as a %age of capital)

Solvency

Competitiveness

Downside risk control (eg reinsurance)

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4
Q

What sort of information is reported on at underwriting managers level? How often in general?

A

Usually monthly

Growth by line of business
Retention rates (how many renewals)
How much new business is won
Analysis of lost business
Loss ratios
Claims (trends, large losses, underlying claims, NatCat)
Rate and premium increases
Costs (commission and expenses)
Areas of high exposure
Competitiveness
Reserving
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5
Q

What sort of information is reported on at an operational level? How often in general?

A

Usually monthly, sometimes weekly

Customer service
New business and retention
Rate increases
Loss ratio
Credit management
Contract certainty
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6
Q

Why would an underwriter or underwriting manager need to analyse claims information?

A

To make predictions about future losses and set premiums accordingly to cover anticipated claims

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7
Q

What are the some of the things an underwriter will consider when analysing past claims data?

A
Are they increasing or decreasing?
What are the causes?
Are claims reserves accurate?
Are there any large outliers?
Are there any underlying claims?
How are the claims reported on?
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8
Q

What is meant by the term personal injury discount rate? Explain how this is set and why it is used?

A

When a policyholder makes a claim for a significant personal injury, the settlement is adjusted based on the personal injury discount rate. This is set by the Lord Chancellor to take into account the amount the insured could reasonably expect to earn by investing the lump sum.

This is made because the purpose of insurance is to indemnify the policyholder - return them to the same financial position they were in before the loss. A lump sum payment would rarely need to be spent all at once, so the insured would earn interest on the majority of it. This would place them in a better financial position than they would otherwise have been. Therefore a deduction is made from the settlement to account for this

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9
Q

What is the current personal injury discount rate? What does this mean for insurers and insureds?

A

Minus 0.25%

It means that the costs of settling these types of claims are higher for insurers, and these costs may be passed on to consumers leading to higher premiums for policyholders

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10
Q

What two main factors are used in assessing risk?

A

Frequency and severity

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11
Q

How are frequency and severity usually related?

A

In general as severity goes up, frequency goes down

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12
Q

Why do insurers prefer high frequency, low severity risks?

A

Due to the law of large numbers and homogenous exposures they are easier to predict. They can also be excluded from claims by setting a suitable excess

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13
Q

What is meant by the term underlying claims cost?

A

Underlying claims are the high frequency, low severity, claims which are easier to predict and should be approximately proportional to the exposure. A certain percentage of the premium will be exposed to the underlying claims cost

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14
Q

Why do insurers not like low frequency, high severity, claims?

A

They are less predictable and much more serious, leading to high volatility

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15
Q

In what 3 scenarios may reinsurance apply?

A

Specific large losses

Large losses due to a single event effecting an accumulation of exposures

The accumulation of events over a specific period

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16
Q

Give some examples of scenarios that could lead to an accumulation of risk

A

Insuring a number of insureds in the same area who could all be affected by a single flood or storm

Insuring a number of businesses occupying the same office building

A fire which could spread through a number of buildings

Insuring both the landlord and tenant of a property

17
Q

What is the claims loss ratio?

A

The ratio of claims to premiums

Claims Ratio = (Claims Incurred/Premium) x 100%

18
Q

A business has paid a total of £200,000 for their employer’s liability and has made claims totalling £125,000. What is their claims loss ratio?

A

62.5%

(125,000 / 200,000) x 100%

19
Q

Why are claims loss ratios used?

A

They are a useful indicator of how an account is running and it’s profitability

20
Q

What is meant by earned premium?

A

The portion of the premium that has been paid for the time on the policy which has expired.

For example if a policy is halfway through it’s period, 50% of the premium has been earned

21
Q

A 12 month policy has a total premium of £1000. What is the earned premium after:

A) 3 months

B) 6 months

C) 9 months

D) 12 months

A

A) £250

B) £500

C) £750

D) £1000

22
Q

What is an earned loss ratio (ELR)?

A

The ratio between claims and earned premium

(Claims Incurred / Earned Premium) x 100%

23
Q

Why may an earned loss ratio be adjusted? At what level would this occur?

A

To reflect reinsurance spend and incurred but not reported claims - at account level

24
Q

What is outstanding loss ratio (OLR)?

A

The ratio between outstanding claims, with have been reported but not settled, and premium (100% premium, it does not take into account what has and has not been earned)

25
Q

What are the four different types of monitoring periods?

A
  1. Policy year
  2. Underwriting year
  3. Calendar year
  4. Accounting year
26
Q

When may policy year be a suitable monitoring period?

A

When tracking the performance of an individual policy

27
Q

What is meant by the term underwriting year?

A

Individual policies are grouped together by year based on their inception date. For example if a policy runs between 1st February 2020 - 31st January 2021, it will be reported on as part of the 2020 underwriting year, even though part of it falls during 2021.

28
Q

How is data monitored in a calendar year system?

A

Claims are allocated to the relevant year in which the loss occurred

Premium is allocated to each year according to the portion of the premium earned during that year (for example for a policy running 1st July 2020-30th June 2021, half the premium would be allocated to 2020 and half to 2021)

29
Q

How is data monitored in an accounting year system?

A

Similar to the calendar year system but the period will depend on the financial year (eg 1st April-31st March)

Estimates must be made about developments from the accounting year end

30
Q

What provides the most accurate measure of performance at a policy level?

A

Earned Loss Ratio (ELR)

31
Q

What is the principal “cost of production” for insurers?

A

Claims