Chapter 9 Flashcards
What is Project Human Resource Management?
- includes the processes that organize, manage and lead the project team
what is the project team?
- people with assigned roles and responsibilities for completing the project.
- type and number of team members can change as the project progresses
- also known as project’s staff
what is the benefit of involving team members early on in the project?
- add their expertise during the planning process and strengthens their commitment to hte project
what are the processes in Project Human Resource Management?
- 1 develop human resource plan
- 2 acquire project team
- 3 develop project team
- 4 manage project team
what is the project management team?
- a subset of the project team that is responsible for the project management and leadership activities like initiating, planning, executing, monitoring, controlling and closing
- also known as the core, executive, or leadership team
- project sponsor works with the project management team to help with matters on project funding, clarifying scope, monitoring progress and influencing others
what is involved with managing the project team?
- influencing the project team –> being aware and influencing HR factors that may impact the project
- making sure the team is following professional and ethical behaviour
what HR factors may impact the project?
- team environment, geographical location of team members, communications among stakeholders, internal and external politics, cultural issues, organizational uniqueness, etc.
what are examples of interactions that require additional planning?
- additional team members may be needed after team members create the WBS
- new team members may have less experience and increase the project risk
- activity duration estimates could change due to the team members and competency levels
what is the Develop Human Resource Plan process?
- identifying and documenting project roles, responsibilities, required skills, reporting relationships and creating a staffing management plan
what goes in the human resource plan?
- documents project roles and responsibilities, project organization charts
what goes in the staffing management plan?
- timetable for staff acquisition and release
- can also identify training needs, team building strategies, plan for recognition and rewards, compliance considerations, safety issues, etc.
what are the inputs into the Develop Human Resource Plan process?
- activity resource requirements
- enterprise environmental factors
- organizational process assets
what are the tools & techniques of the Develop Human Resource Plan process?
- organization charts and position descriptions
- networking
- organizational theory
what are the outputs of the Develop Human Resource Plan process?
- human resource plan
how are activity resource requirements used in the Develop Human Resource Plan process?
- activity resource requirements from the schedule is used to determine human resource needs for the project
- required people and competencies for team members are progressively elaborated as part of the HR planning process
what enterprise environmental factors influence the Develop Human Resource Plan process?
- organizational culture and structure
- existing human resources
- personnel administration policies
- marketplace conditions
what organizational process assets can influence the Develop Human Resource Plan process?
- organizational standard processes and policies and standardized role descriptions
- templates for org charts and position descriptions
- historical information on org structures that have worked in previous projects
what are organization charts and position descriptions?
3 types of formats to document team member roles and responsibilities
- hierarchical
- matrix
- text oriented
- each work package should have an unambiguous owner and all team members should have a clear understanding of their roles and responsibilities
what are hierarchical-type charts?
- traditional org chart to show positions and relationships in a graphic, top-down format
- the organizational breakdown structure (OBS) is arranged according to the org’s existing departments, units or team with project activities or work activities listed under each dept
what are organization charts and position descriptions?
3 types of formats to document team member roles and responsibilities
- hierarchical
- matrix
- text oriented
- each work package should have an unambiguous owner and all team members should have a clear understanding of their roles and responsibilities
what are hierarchical-type charts?
- traditional org chart to show positions and relationships in a graphic, top-down format
- the organizational breakdown structure (OBS) is arranged according to the org’s existing departments, units or team with project activities or work activities listed under each dept
what is a resource breakdown structure
- hierarchical chart used to break down the project by types of resources
- helpful in tracking project costs and can be aligned with the org’s accounting system
what are matrix-based charts?
- responsibility assignment matrix (RAM) used to illustrate connections between work packages/activities and project members
- shows all activities associated with one person and all people associated with one activity
- ensures only 1 person is accountable for any 1 task to avoid confusion
ex. a RACI (responsible, accountable, consult and inform) chart is important when the team has internal and external resources to ensure clear divisions of roles and expectations
what are text-oriented formats?
- useful for team member responsibilities that require detailed descriptions
- provides information like responsibilities, authority, competencies and qualifications
- known as position descriptions and role-responsibility-authority forms
- can be used as templates for future projects