Chapter 9 Flashcards
It is an approach to develop and maintain relationships with suppliers in order to increase vital
competitiveness in the market.
SUPPLIER PARTNERSHP
The appraisal or incoming inspection of materials on sampling basis may be required although the
supplier would have already inspected the items before shipment.
INCOMING INSPECTION
It emphasizes the importance of clear communication between a company and its vendors to
ensure good quality products.
PROPER COMMUNICATIONS
A set of expectations, criteria, and requirements a company establishes for its suppliers.
SUPPLIER
STANDARDS
A thorough evaluation of a vendor’s products at periodic intervals is required to assess the quality of
their design and manufacturing.
PRODUCT AUDIT
It is the most important activity with regard to supplier partnership.
SUPPLIER SELECTION
This is an internal or external analysis of a company’s quality management system to ensure that it meets regulatory and compliance standards, as well as the company’s own quality policies and
procedures.
QUALITY AUDIT
It means that the suppliers should have access to and proficiency in using advanced technologies to
enhance efficiency, productivity, and innovation in their operations.
TECHNOLOGICAL CAPABILITIES
A periodic interval that the company should carry out a formal second party to check the effectiveness of the vendor’s quality system.
QUALITY AUDIT
It refers to the flexibility of suppliers in producing and delivering products.
FLEXIBILITY IN PRODUCTION AND DELIVERY
In supplier rating, the vendors are to be assessed or rated based on the performance of the supplies
with respect to all the following parameters: quality, price, delivery, and services.
TRUE
Quality is not essential to customer satisfaction.
FALSE
In supplier seminars, company executives should not conduct regular visits to vendors.
FALSE
Selection of right suppliers is the most important activity with regard to supplier partnership.
TRUE
In a quality audit, the company should not carry out a formal second party to check the
effectiveness of the vendor’s quality system.
FALSE
In proper communication, it emphasizes the importance of unclear communication between a
company and its vendors to ensure good quality products.
FALSE
It will be in the interest of the company if the suppliers didn’t help in the development of the
products.
FALSE
Long-term contracts can provide stability, predictability and efficiency for the parties involved.
TRUE
Once the quality systems in the company and its vendors are aligned, then the efforts of the
company to check the quality of suppliers will greatly increase.
FALSE
The results of inspection should be communicated to the vendors, immediately without loss of
time, so that it will alert them for improving quality.
TRUE
Provide at least 5 supplier standards by Toyota Motors
QUALITY, PREVENTING DEFECTS, DELIVERY, RELIABLE DELIVERY, TECHNOLOGICAL CAPABILITIES
Supplier Seminars are intended to achieve two key things, what are they?
VENDOR EDUCATION, QUALITY IMPROVEMENT
The vendors are to be assessed, based upon the performance of the supplies with respect to
what parameters?
QUALITY, PRICE, DELIVERY
