chapter 9

Question 1

what are the types of Layout?

Answer 1

• process orientated layout
• product layout (assembly line)
• fixed position layout
• retail layout
• warehouse layout
• office layout
• cellular layout

Question 2

Process-Oriented Layout?

Answer 2

• similar process located in close proximity
• used with process-focused processes
• the principle is to place departments with large flows of material or people together

Question 3

what are the steps to developing a Process-Oriented Layout?

Answer 3

1. construct a “from to matrix” and “total flow matrix”
2. determine space requirements for each department
3. develop an initial schematic diagram
   4, determine the cost of this layout
4. by trail and error(or more sophisticated means), try to improve the initial layout
5. prepare a detailed plan that evaluates factors in addition to transpiration cost

Question 4

what are some rules of thumb for Retail Layouts?

Answer 4

• locate high draw items around the periphery of the store
• use prominent locations such as the first or last aisle for high impulse and high margin items
• remover crossover aisles that allow customers the opportunity to move between aisles
• distribute what are known in the trade as “per items” (items that may dominate a shopping trip) to both sides of an aisle, and disperse them to increase the viewing of other items
• use end aisle locations because they have a very high exposure

Question 5

what does a Good Service Layout consider?

Answer 5

• ambient conditions: background characteristics such as lighting, sound, smell, and temperature
• spatial layout and functionality: which involve customer circulation path planning
• signs, symbols, and artifacts: characteristics of building design that carry social significance
• maximize sales per square metre

Question 6

whats the Office Layout?

Answer 6

• design positions people, equipment, and offices for maximum information flow
• arranged by process or product
• relationship chart used
• examples: insurance company, software company

Question 7

Warehouse Layout

Answer 7

• design balances space(cube) utilization and material handling costs
• two basic options of storage: store in Fixed Areas vs store in Random Areas
• items moved between dock and various storage areas
• relationships between receiving area and shipping areas. sometimes they are next to each other, and sometimes in opposite places

Question 8

Product-Orientated Layout

Answer 8

• facility organized around product
• design minimizes line imbalance
• types: fabrication line; assemble line

Question 9

Cellular Layout-work cells

Answer 9

• special case of product orientated layout-in what is ordinary a [process orientated facility
• consists of different machines brought together to make a product
• temporary arrangement only