Chapter 9

Question 1

HRM in the 21st century

Answer 1

expected to actively drive profitability and sustainability of the ogranisation

effectiveness and efficiency are new guiding principles in HRM with ethics and corporate citizenship

effectiveness - do the right thing
efficiency - do things the right way using few (as less as possible) organisational resources

effective HRM function enable organisation to maintain a sustained competitive advantage by implementing structures, policies and procedures that facilitate the work of managers

efficicent HRM function facilitates the utilisastion of the right human resources at the right time in order to get the job done to the satifaction of the customer

effectiveness and efficiency are new guiding principles og HRM along with ethics and corporate citizenship

Question 2

challenges of HRM in 21st century

Answer 2

1. create organizational culture to attract competent employees
2. retaining, compensating most competent employees
3. cultivate succession of organisational business leaders
4. create strategic dexterity
5. employee egagement
6. labour market polarisation
7. grow service-related jobs
8. ethics and corporate social responsibility

Question 3

performance assessment

Answer 3

allows for the identification of possible training requirements and possible career opportunities in the organisation