CHAPTER 9 Flashcards

1
Q

_________________ is defined as the amount of output produced per unit of input, and it is measured in many different ways

A

Productivity

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2
Q

____________ is a key factor in productivity improvement

A

Innovation

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3
Q

______________ is a work arrangement in which an employee works away from the office at home, at a client’s office, in a hotel literally, anywhere.

A

Telework

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4
Q

Another indicator of the standard of living is ______________

A

availability of technology

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5
Q

_____________ is a term used to describe the gulf between those who do and those who don’t have access to modern information and communications technology such as cell phones, person- al computers, and the Internet.

A

The digital divide

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6
Q

_____________ program was created through the Telecommunications
Act of 1996.

A

The Education Rate (E-Rate)

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7
Q

One of E-Rate’s goals is to help schools and libraries obtain access to state- of-the-art services and technologies at discounted rates
true or false?

A

true

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