Chapter 8: Trouble shooting Printers

Question 1

What is a local printer?

Answer 1

Directly attached to the P/C-computer via USB, Parallel, serial, firewire port.

Question 2

What is a network printer?

Answer 2

Network printers can be shared local printers or printers that are connected directly to the network with built-in network cards or expandable jet-direct cards

Question 3

What is a print device?

Answer 3

When you install the physical print device, which Microsoft refers to a print device.

Question 4

What is a Printer driver?

Answer 4

When you create the printer, you also load a printer driver, which acts as translator for Windows and the programs running on Windows so that they do not have to worry about the specifics of the printer’s hardware and printer language

Question 5

What is a print job?

Answer 5

If the printer job is sent to the local print device, the print to temporarily saved to the local hard drives spool file

When the physical printer is available, the printer will send the print job to the local print device

If Windows determines the job is for a network print device, windows send the job to the printer server spooler.

It is sent to local spooler which provides background printing, allowing you to print and queue additional documents whenever the printer is busy.

Question 6

What are the common languages for printing?

Answer 6

(HP) Hewlett Packards, Printer Control Language (PCL) and adobes PostScripts

Question 7

What format is used for spool file?

Answer 7

Enhanced Metafile (EMF)

Question 8

Fill in the blanks

To print to a printer, you need to ___________ permissions

Answer 8

Print

Question 9

Fill in the blanks

HP’s Printer Control Language and Adobes post script are examples of ____________

Answer 9

Print Job

Question 10

Fill in the blank

When you print a document, the document is sent as a _________ so that it can print in the background

Answer 10

Enhanced metafile (EMF)

Question 11

Fill in the Blank

Besides manually installing the print drivers, drivers can also be provided by a print ____________

Answer 11

device

Question 12

Fill in the Blank
If you constantly have a large volume of printing that must be done each day that cannot be handled by a single printer, you should set a ___________

Answer 12

Printer Pool

Question 13

Fill in the Blank
To configure which driver a printer is using or to configure the trays of printer, you would access the printer’s ______________

Answer 13

Preferences

Question 14

Fill in the blank

By Default, the printer permission is assigned to the _________ group

Answer 14

Everybody

Question 15

Fill in the Blank

The print _________ show information about a document such as print status.

Answer 15

Queue

Question 16

Fill in the blank

If a printer becomes unresponsive, you should restart the ____________

Answer 16

Spool

Question 17

Fill in the blanks

The Default Location of the spool folder is _________

Answer 17

C:\Windows \System32\SpoolPrinters

Question 18

Which type is printer is connected directly to the network?

Answer 18

Network printer

Question 19

With Windows, the physical printer is known as?

Answer 19

Print Device

Question 20

The Logical Printer that users can access in Windows is known as?

Answer 20

Printer

Question 21

TCP/IP printer use port

Answer 21

443

Question 22

What single virtual printer with a single print queue that consists of two or more printer?

Answer 22

Printer Pool

Question 23

To manage other peoples print Jobs, you need to assign the

Answer 23

Manage documents

Question 24

To manage printers used in the internet printing, you would access the

Answer 24

http://servername/printer

Question 25

Which port do shared printer use?

Answer 25

139

Question 26

Which port does Internet Printer use?

Answer 26

80

Question 27

To view who has printed on a printer, you would look in the

Answer 27

System Logs in the Event viewer