Chapter 8: Training and coaching

Question 1

Accreditation

Answer 1

A system whereby a certification organization determines that a school or program meets with the requirements of the fire service.

Question 2

Coaching

Answer 2

A method of directing, instructing, and training, a person or group of people with the aim to achieve some goal or develop specific skills.

Question 3

Education

Answer 3

The process of imparting knowledge or skill through systematic instruction.

Question 4

Job instruction training

Answer 4

A systematic four step approach to training fire fighters in a basic job skill: (1) prepare the firefighters to learn, (2) demonstrate how the job is done, (3) try them out by letting them do the job, and (4) gradually put them on their own.

Question 5

Mentoring

Answer 5

A developmental relationship between a more experienced person (a mentor) and a less experienced person (a protege).

Question 6

Professional development

Answer 6

Skills and knowledge attained for both personal development and career advancement.

Question 7

Training

Answer 7

The process of achieving proficiency through instruction and hands-on practice in the operation of equipment and systems that are expected to be used in the performance of assigned duties.

Question 8

Unconsciously competent

Answer 8

The highest level of the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970’s. At the Unconsciously Competent Level, the skill becomes so practiced that it enters the unconscious parts of the brain- it becomes second nature.

Question 9

The four step method of skill training

Answer 9

Prepare-present-apply-evaluate

Question 10

Components of a lesson plan

Answer 10

1. Break the topic down into simple units
2. Show what to teach, in which order to teach it, and exactly which procedures to follow
3. Use a guide to help accomplish the teaching objective.

Question 11

Conscious Competence Learning Matrix

Answer 11

Level 1: Unconscious Incompetence
Level 2: Conscious Incompetence
Level 3: Conscious Competence
Level 4: Unconscious Competence

Question 12

Unconscious Incompetence

Answer 12

The fire fighter is not aware of the existence or relevance of a skill area. He or she is not aware of having a deficiency in this area and might deny the relevance or usefulness of the skill.

Question 13

Conscious Incompetence

Answer 13

The fire fighter becomes aware of the existence and relevance of a skill. In attempting to perform the skill, the fire fighter is aware of his or her deficiency. Training and practicing on the skill, however, will improve performance and move the fire fighter into conscious competence.

Question 14

Conscious Competence

Answer 14

The fire fighter can perform the skill reliably at will and without assistance, but the fire fighter still need