Chapter 8 Total rewards Flashcards

1
Q

Total rewards

A

A comprehensive approach to compensating and rewarding employees
Creates a value proposition for current and prospective employees

Influences the kinds of employees who are attracted to and remain with the organization

Primary reason for developing a total rewards strategy is to align rewards with the business strategy

Total rewards strategy ch8 p.5

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2
Q

Total compensation

A

Total compensation:
Direct and indirect compensation received in exchange for the employee’s contribution of time, talent, effort, and results

Direct compensation: Financial rewards employees receive as part of their employment

Indirect compensation: Benefits and services employees receive

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3
Q

Décisions about base pay

A

ch8 p.7

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4
Q

Pay structure

A

Pay structure consists of :
Job structure—the relative pay for different jobs within the organization
e.g. defines the difference in pay between an entry-level accountant and an entry-level assembler

Pay level—average amount the organization pays for a particular job

Pay structure helps the organization meet goals related to employee motivation, cost control, and ability to attract and retain

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5
Q

Legal requirements

A

Human rights legislation :
Differences in pay must link to job responsibilities or performance

Employment/ Labour standards :
Laws provide minimum requirements

Pay equity :
Attempts to address the wage gap between female and male dominated jobs

Pay transparency :
Provincially-regulated employers have several requirements

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6
Q

Economic influences on pay

A

Product markets :
- Organizations that offer competing goods ans services
- Compete with other firms to hire the same skilled employees

Labour markets :
- Compete with other firms to hire the same skilled employees

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7
Q

Pay level : Deciding what to pay

A

Range in which organizations make decisions :
- May choose to pay at, above, or below market rate
- Must evaluate pay as more than a cost—view as an investment

Gathering information about market pay :
- Benchmarking—compare practices to successful competitors e.g. pay surveys

Pay fairness (based on equity theory) :
- Employees evaluate their pay relative to others
- Social media and sites like Glassdoor share information

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8
Q

Opinions about fairness : Pay equity

A

Equity : pay seems fair
My outcomes/inputs (Balance with = ) your outcomes/inputs

Inequity : Pay seems unfair
My outcomes/inputs (>) your outcomes/inputs

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9
Q

Job structure : Relative value of jobs

A

Job evaluation: Administrative procedure for measuring the relative internal worth of the organization’s jobs

Considers each job’s compensable factors e.g. skill requirements, effort required, responsibility, and working conditions

Basis for determining relative internal worth—value of the job within the organization

Pay surveys may be limited to key jobs

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10
Q

Job structure : Relative value of jobs

A

Job evaluation :
- Measures relative internal worth of organization’s jobs
- Committee identifies each job’s compensable factors
- Characteristics organization values ans is willing to pay for
- Jobs rated for each factor

Compensable factors :
1. Expérience
2. Education
3. Complexity
4. Working conditions
5. Responsibility

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11
Q

Job evaluation of three jobs with three factors

A

ch8 p.11-12

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12
Q

Pay structure : Putting it all together

A

Hourly wage :
Rate of pay per each hour worked

Piecework rate :
Rate of pay per each unit produced

Salary :
Rate of pay per week, month, or year worked

(Con) ch8 p.15-16-19
Pay Rates :
Rates of key jobs can be based on market research.
Nonkey jobs often have no survey data available; professional must base rate off job evaluation by plotting data on graph.
Pay policy line on graph shows relationship between job evaluation points and pay rates.
-Reflects the pay structure in the market, which does not always match rates in the organization.

Pay Grades
Sets of jobs having similar worth or content grouped together to establish rates of pay.
May not match market rate.

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13
Q

Alternatives to job-based pay

A

Broadbanding :
- Pay structure that consolidates pay grades into a few “broad bands”
- Reduces promotion opportunities but provides flexibility for lateral career moves

Competency-based pay system (skill-based pay system) :
- Sets pay according to employees’ level of skill or knowledge
- Rewards employees for acquiring skills

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14
Q

Pay structure and actual pay

A

Compa-Ratio
Ratio of average pay to the midpoint of pay range.
Ensures that pay policies and practices match.
- If average equals midpoint, CR is 1.
- If CR is greater than 1, average pay is above midpoint.
- If CR is less than 1, average pay is below midpoint.

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15
Q

Incentive pay

A
  • Forms of pay designed to energize, direct, or control employees’ behavior.
  • Often linked to employee’s performance as an individual, group member, or organization member.
  • May be in the form of a commission or bonus.
  • Organizations may combine a number of incentives so employees do not focus on one measure to the exclusion of others.
  • Employees compare their efforts and rewards with those of other employees, considering a plan to be fair when the rewards are distributed according to what the employees contribute.

Con :
Effective Incentive Pay Plan Requirements :
1. Performance measurements are linked to company goals.
2. Employees believe they can meet performance standards.
3. Employees are given resources needed to meet goals.
4. Employees value rewards given.
5. Employees believe the reward system is fair.
6. Pay plans consider that employees may ignore any goals that are not rewarded.

  • Incentives linked to individual performance
  • Incentives kinked to team performance
  • Incentives linked to organizational performance
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16
Q

Pay for individual performance

A

Piecework rates
Standard hour plans
Merit pay
Performance bonuses
Commissions

17
Q

Pay for team performance

A

Gainsharing :
-Distributing gains from productivity

Team bonuses and awards :
- Rewarding specific achievements
- Smaller groups

18
Q

Pay for organizational performance

A

Profit sharing

Stock ownership :
Stock options
Employée stock
Ownership plans (ESOPs)

19
Q

Employee benefits

A

Employee benefits :
- Compensation in forms other than cash (indirect compensation)
- Contribute to attracting, retaining & motivating

Benefits are a significant part of compensation packages :
- Laws require employers to provide some benefits
- Tax laws can make benefits favourable
- Creative benefits packages may distinguish employers

20
Q

What benefits are provided ?

A

Legally required :
- CPP/QPR
-Employment insurance (EI)
- Workers’ compensation

Options :
- Paid leave
- Group insurance & benefits
- Medical, life & disability
- Health spending account
- Employee health & wellness
- Retirement plans
- Family-friendly
- Other e.g. tuition

21
Q

Retirement plans

A

Phased retirement :
- Gradual transition into full retirement e.g. reduced hours

Defined benefit plans :
- Provides specified amount of retirement income based on years of service, age, and earnings
- Dominant type of plan in public sector

Defined contribution plans :
- Specifies contributions made by employer and employee
- Retirement income based on accumulated contributions and investment returns
- Growing use in private sector

22
Q

Flexible benefits plans

A

Addresses differences in employees’ needs—offers set of alternatives

Advantages :
- Employees become aware of value & can match needs to offerings available

Disadvantages :
- Increased costs

23
Q

Communication total rewards

A

Communication is often a “weak link”
Comprehensive communication strategy is needed so employees can understand the total value of their rewards
Managers play a significant role in communication
Technology can be used to provide tools and information
Many options available—generational preferences

24
Q

Executive compensation & rewards

A
  • CEO pay may be considered high in the context of equity theory i.e. relative to pay of the “average worker”
  • Others view CEO pay as justified—viewed as the business equivalent to top talent in sports and entertainment
  • Base pay is a small portion of executive total rewards
  • Balanced scorecard is useful for designing executive pay