Chapter 8 - Information Technology Flashcards
artificial intelligence
A software-based ability to demonstrate learning and decision making
big data
The integration of digitized data from multiple sources and in multiple formats, including structured and unstructured data
business intelligence
The applications and technologies for gathering, storing, analyzing, and providing access to data to help users make better business decisions
enterprise portals
Knowledge communities that allow employees from a single or multiple companies to access and benefit from specialized knowledge associated with tasks
enterprise resource planning (ERP)
Commercial software systems that automate and integrate many or most of a firm’s business processes
HR dashboard
An aggregation of useful or relevant HR metrics or performance indicators that provide a summary snapshot of performance
HR metrics
Summary measures of HR outcomes that are relevant to the performance of the HR function. Example metrics include the cost of recruitment, timeto-hire, and turnover rate
human resources information system (HRIS)
A comprehensive across-the-board software system for HRM that includes subsystems or modules
information technology
The hardware and software, including networking and communication technologies involved in storing, retrieving, and transmitting information
key performance indicators (KPIs)
A snapshot measure of system performance that demonstrates the success of strategy implementation in terms of cost, quality, or time
relational database
A database that can share information across multiple tables or files, which allows the same information to exist in multiple files simultaneously
self-service
A technology platform that enables employees and managers to access and modify their data via a web browser from a desktop or centralized kiosk
specialty products
Software solutions for specific specialized applications that may or may not interface with the main database
technology acceptance
Extent to which users intend or actually use technology as a regular part of their job
