Chapter 8 (Human Resource Management) Flashcards
What are the benefits of training for employees?
Boosts skills, performance, and confidence; keeps employees updated with industry trends; prepares them for career advancement.
What are the benefits of training for organizations?
Increases productivity, reduces errors, improves employee engagement and retention, and builds a talent pool for future growth.
How do performance appraisals benefit employers?
They identify strengths and areas for improvement, support promotions and rewards, highlight training needs, boost motivation, and align work with company goals.
What are the benefits of re-hiring former employees?
Reduces training costs, boosts productivity quickly, adds new skills and fresh ideas, and strengthens loyalty and continuity.
How can organizations retain high-performing employees through compensation?
By offering competitive pay and benefits, recognizing achievements, providing career growth opportunities, promoting work-life balance, and creating a positive workplace culture.
What are the disadvantages of flexible working management?
Weakened teamwork, management challenges, work-life balance issues, and technology/security concerns.
What are examples of flexible working arrangements?
Remote work, flexible hours, compressed workweek, job sharing, part-time work, and flextime.
What are the three main types of pay structures in organizations?
Single Rate Pay, Time-Based Pay, and Performance-Based Pay.
What are hygiene factors, and how can organizations address them?
Hygiene factors prevent dissatisfaction but don’t motivate employees (e.g., poor working conditions, low salary). Organizations can address them by ensuring a safe environment, offering competitive pay, promoting job security, providing good supervision, and clear career paths.
Why is HRM important?
It recruits skilled employees, provides training, plans staffing needs, fosters a positive work environment, and recognizes employee contributions.
How does HRM contribute to an organization’s success?
By aligning strategies with goals, boosting employee performance, offering training, creating a positive culture, reducing turnover, and increasing productivity.
What are common reasons for employee dismissal?
Performance issues, misconduct, frequent lateness/absences, redundancy, and insubordination.
What difficulties do managers face during incentive schemes?
Ensuring fairness, measuring performance accurately, aligning with goals, managing budgets, and maintaining motivation over time.
What are ethics in an organization?
Moral principles that guide behavior and decisions, ensuring fairness, honesty, and responsibility in interactions with employees, customers, and others.
What are common bases for grouping work into departments?
Function (e.g., marketing, finance), product, location, customer type, or processes.
What is the rationale behind grouping jobs?
To specialize tasks, improve efficiency, coordinate work better, and use resources effectively.
How does HRM differ in large corporations vs. SMEs?
In large corporations, HRM handles policies, planning, and compliance for a big workforce. In SMEs, HRM is informal, with top management directly involved in staffing and training.
What is the HRM process?
Managing employees to meet organizational goals through recruitment, training, performance evaluation, compensation, and employee relations.
How do external factors influence HRM?
Economic conditions, technological changes, government regulations, social trends, and environmental concerns.
What are the benefits of HRM?
Better hiring, employee growth, higher productivity, stronger retention, legal compliance, improved workplace, and better decision-making.
What are the key functions of HRM?
Hiring the right people, developing employee skills, monitoring work quality, managing salaries and benefits, maintaining a positive work environment, ensuring legal compliance, planning for future needs, and using data for decision-making.
What are the responsibilities of senior HR managers?
Aligning HR with company goals, talent management, leadership development, performance management, policy and compliance, change management, HR tech and analytics, and advising leadership.
What are the general limitations of interviews?
Bias, candidate nervousness, time constraints, subjective decisions, dishonesty, and cost.
