Chapter 8 (Human Resource Management) Flashcards

1
Q

What are the benefits of training for employees?

A

Boosts skills, performance, and confidence; keeps employees updated with industry trends; prepares them for career advancement.

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2
Q

What are the benefits of training for organizations?

A

Increases productivity, reduces errors, improves employee engagement and retention, and builds a talent pool for future growth.

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3
Q

How do performance appraisals benefit employers?

A

They identify strengths and areas for improvement, support promotions and rewards, highlight training needs, boost motivation, and align work with company goals.

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4
Q

What are the benefits of re-hiring former employees?

A

Reduces training costs, boosts productivity quickly, adds new skills and fresh ideas, and strengthens loyalty and continuity.

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5
Q

How can organizations retain high-performing employees through compensation?

A

By offering competitive pay and benefits, recognizing achievements, providing career growth opportunities, promoting work-life balance, and creating a positive workplace culture.

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6
Q

What are the disadvantages of flexible working management?

A

Weakened teamwork, management challenges, work-life balance issues, and technology/security concerns.

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7
Q

What are examples of flexible working arrangements?

A

Remote work, flexible hours, compressed workweek, job sharing, part-time work, and flextime.

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8
Q

What are the three main types of pay structures in organizations?

A

Single Rate Pay, Time-Based Pay, and Performance-Based Pay.

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9
Q

What are hygiene factors, and how can organizations address them?

A

Hygiene factors prevent dissatisfaction but don’t motivate employees (e.g., poor working conditions, low salary). Organizations can address them by ensuring a safe environment, offering competitive pay, promoting job security, providing good supervision, and clear career paths.

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10
Q

Why is HRM important?

A

It recruits skilled employees, provides training, plans staffing needs, fosters a positive work environment, and recognizes employee contributions.

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11
Q

How does HRM contribute to an organization’s success?

A

By aligning strategies with goals, boosting employee performance, offering training, creating a positive culture, reducing turnover, and increasing productivity.

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12
Q

What are common reasons for employee dismissal?

A

Performance issues, misconduct, frequent lateness/absences, redundancy, and insubordination.

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13
Q

What difficulties do managers face during incentive schemes?

A

Ensuring fairness, measuring performance accurately, aligning with goals, managing budgets, and maintaining motivation over time.

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14
Q

What are ethics in an organization?

A

Moral principles that guide behavior and decisions, ensuring fairness, honesty, and responsibility in interactions with employees, customers, and others.

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15
Q

What are common bases for grouping work into departments?

A

Function (e.g., marketing, finance), product, location, customer type, or processes.

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16
Q

What is the rationale behind grouping jobs?

A

To specialize tasks, improve efficiency, coordinate work better, and use resources effectively.

17
Q

How does HRM differ in large corporations vs. SMEs?

A

In large corporations, HRM handles policies, planning, and compliance for a big workforce. In SMEs, HRM is informal, with top management directly involved in staffing and training.

18
Q

What is the HRM process?

A

Managing employees to meet organizational goals through recruitment, training, performance evaluation, compensation, and employee relations.

19
Q

How do external factors influence HRM?

A

Economic conditions, technological changes, government regulations, social trends, and environmental concerns.

20
Q

What are the benefits of HRM?

A

Better hiring, employee growth, higher productivity, stronger retention, legal compliance, improved workplace, and better decision-making.

21
Q

What are the key functions of HRM?

A

Hiring the right people, developing employee skills, monitoring work quality, managing salaries and benefits, maintaining a positive work environment, ensuring legal compliance, planning for future needs, and using data for decision-making.

22
Q

What are the responsibilities of senior HR managers?

A

Aligning HR with company goals, talent management, leadership development, performance management, policy and compliance, change management, HR tech and analytics, and advising leadership.

23
Q

What are the general limitations of interviews?

A

Bias, candidate nervousness, time constraints, subjective decisions, dishonesty, and cost.