Chapter 8 - Empowering and Engaging Others Flashcards

1
Q

What is empowerment?

A

is based on assumptions that are different from those associated with motivating others or influencing others. It means providing freedom for people to successfully do what they want to do, rather than getting them to do what you want them to do.

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2
Q

Managers who empower people remove what?

A

controls, constraints, and boundaries for them instead of motivating, directing, or influencing them.

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3
Q

Empowerment is what type of strategy for motivating others?

A

A pull strategy and is intrinsic in nature

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4
Q

Read the following sentence and choose Power or Empowerment as the result.
The capacity to get others to do what you want is?

A

Power

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5
Q

Read the following sentence and choose Power or Empowerment as the result.
The capacity to get others to do what they want is?

A

Empowerment

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6
Q

Read the following sentence and choose Power or Empowerment as the result.
To get more does not affect how much others have is?

A

Empowerment

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7
Q

Read the following sentence and choose Power or Empowerment as the result.
Leads to competition is?

A

Power

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8
Q

The difference between power and empowerment is (power or empowerment)
Ultimately, few people have it is?

A

Power

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9
Q

Read the following sentence and choose Power or Empowerment as the result.
Comes from and external source is?

A

Power

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10
Q

Read the following sentence and choose Power or Empowerment as the result.
Comes from an internal source is?

A

Empowerment

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11
Q

Read the following sentence and choose Power or Empowerment as the result.
To get more implies taking it away from someone else is?

A

Power

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12
Q

Read the following sentence and choose Power or Empowerment as the result.
Ultimately, everyone can have it is?

A

Empowerment

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13
Q

Read the following sentence and choose Power or Empowerment as the result.
Leads to cooperation is?

A

Empowerment

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14
Q

To empower means to what?

A

enable and to help people develop a sense of self confidence

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15
Q

What are the four dimensions of empowerment?

A
  1. a sense of self efficacy
  2. a sense of self determination
  3. a sense of personal consequence
  4. a sense of meaning
  5. a sens of trust
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16
Q

Can you be forced to be empowered?

A

No

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17
Q

What is self efficacy?

A

the feeling that you possess the capability and competence to perform a task successfully.

18
Q

Some believe the most important dimension of empowerment is?

A

Self efficacy

19
Q

Self efficacy has been found to be a significant factor in overcoming what?

A

phobias, anxieties, alcohol, drug abuse, eating disorders, smoking addiction, depression, and increasing tolerance for pain

20
Q

Bandura suggested three conditions are necessary for people to feel a sense of self efficacy. What are they?

A
  1. a belief that they have the ability to perform a task
  2. a belief that they are capable of putting forth the necessary effort
  3. a belief that no outside obstacles will prevent them from accomplishing the task
21
Q

What is self determination

A

a sense of having choices. To experience a sense of choice in initiating and regulating one’s own actions

22
Q

Self determination is associated mot directly with having choices about what?

A
  1. methods used to accomplish a talk
  2. the amount of effort to be expended
  3. the pace of the work
  4. the time frame in which it is to be accomplished
23
Q

What is personal consequence?

A

The idea that the individuals beliefs at a given point in time in his or her ability to effect a change in a desired direction. A sense of control that you can have an impact

24
Q

What is active control?

A

bringing your environment into alignment with your wishes

25
Q

What is passive control?

A

bringing your wishes into alignment with environmental demands

26
Q

What does having a sense of personal consequence related to?

A

Internal locus of control

27
Q

What is having a sense of meaning?

A

People who value the purpose or outcomes of the activity in which they are engaged.

28
Q

What is having a sense of trust?

A

Feeling confident that you will be treated fairly and equitably

29
Q

What is the main point about fostering the five attributes of empowerment?

A

it produces positive outcomes

30
Q

How many prescriptions for fostering empowerment are there?

A

9

31
Q

What do the prescriptions do?

A

Help produce a sense of competence, choice,, impact, value, and security

32
Q

What to the prescriptions include?

A
  1. articulating a clear vision and goals
  2. fostering personal mastery experiences
  3. modeling
  4. providing support
  5. creating emotional arousal
  6. providing necessary information
    7 providing necessary resources
  7. connecting to outcomes
  8. creating confidence
33
Q

What relationships between dimensions and prescriptions for empowerment exists for self efficacy (competence)?

A
  1. personal mastery experiences
  2. model
  3. Provide information
34
Q

What relationships between dimensions and prescriptions for empowerment exists for self determination (choice)?

A
  1. Vision and values
  2. Provide information
  3. Provide resources
  4. connect to outcomes
35
Q

What relationships between dimensions and prescriptions for empowerment exists for Personal consequence (impact)?

A
  1. Vision and Values
  2. Personal mastery experiences
  3. Provide resources
  4. Connect to outcomes
36
Q

What relationships between dimensions and prescriptions for empowerment exists for Meaningfulness (Value)?

A
  1. Vision and Values
  2. Provide Support
  3. Emotional arousal
37
Q

What relationships between dimensions and prescriptions for empowerment exists for Trust (security)

A
  1. Model
  2. Provide Support
  3. Create confidence
38
Q

What did Bandura find about the single most important thing you can do to empower other people?

A

To help them experience personal mastery over some challenge or problem

39
Q

What is the key to fostering personal mastery experiences?

A

The key is to start with easy more desirable goals

40
Q

What is modeling?

A

Demonstrating the correct behavior