Chapter 8 - Employee and Labor Relations Flashcards
written agreement involving promises of duration or conditions in the employment relationship
written employment contract
a formal process of negotiating working conditions with an employer for a work group represented by a union
collective bargaining
union contracts for a represented group of employees and designated employers. A term usually used in the private sector
collective bargaining agreement
a legal doctrine that describes an employment relationship without a contract where either party can end the relationship at any time for any reason
employment at will
verbal agreement involving promises of duration or conditions in the employment relationship
oral employment contract
one in which employers agree to hire only union members or those nonmembers it hires must join the union within a designated time
union shop
does not require employees to join the representing union, but they are required to pay a fee to the union for its representation if they don’t join as members
agency shop
are workplaces where the employees do not have to pay dues to or join the representing union
open shop
employers may hire only dues-paying union members
closed shop
forms of punishment to assure obedience with policies
discipline
rules by which the workplace will be managed
employment policies
last step in the disciplinary process progression prior to removing the employee from the payroll
final warning
verbal notice that a rule or policy has been violated and further discipline will result if the behavior is repeated
oral warning
a written plan that a supervisor provides an underperforming employee that specifies performance results required by a specific date
performance improvement program
a system of penalties involving increasing sanctions that can be taken if unwanted behavior recur
progressive discipline
usually considered to be an increase in responsibility or compensation or both
promotion
strategic goals achieved through local community relationships around social needs and issues
corporate responsibility
the practice of embracing differences of race, culture and background and ensuring that everyone is a participant in workplace processes
diversity and inclusion
methods for recognizing and honoring various types of employee backgrounds
diversity programs
methods for management of the employer-employee relationship
employee relations program
problem solving groups of management and nonmanagement employees focused on specific issues within the workplace
employee-management committees
the study of leadership styles and techniques
leadership concepts
a group of people with a specific assignment permitted to select its own leadership and direction to take toward the problem or task
self-directed team
formal employee complaints handled by a structured resolution process usually found in a union represented workgroup
grievances
union contracts for a represented group of employees and designated employers. this term is usually used in the public sector
memorandum of understanding
employer action that prevents workers from entering the workplace to do their normal jobs
lockout
technique used by unions to announce to the public a problem with an employer over issues involving working conditions or benefits
picketing
a legal tort claim against ab employer for injury to someone inside or outside the organization in a way that should have been predicted by the employer if a proper background check had been completed
negligent hiring
a legal tort claim against an employer for keeping someone on the payroll who is known to be a danger to others inside or outside the organization
negligent retention
