Chapter 8 - Communications

Question 1

What is intrapersonal?

Answer 1

Self talk, communication with a person

Question 2

What does interpersonal?

Answer 2

Occurs between two or more people with a goal to exchange messages

Question 3

What is the S bar technique?

Answer 3

The way healthcare providers give reports to each other

Situation
Background
Assessment
Recommendation

Question 4

What is CUS stand for?

Answer 4

I am concerned
I’m uncomfortable
This is unsafe

Question 5

What does SOLER stand for

Answer 5

Sit facing the client
Observe an open posture, keep arms and legs and crossed to receive info
Lead towards the client
Establish maintain intermittent eye contact
Relax

Question 6

What is aggressive behavior?

Answer 6

Involves a certain one’s rights in a negative manner that violates the rights of others it is focused is usually winning at all cost

Question 7

How is she verbal and physical workplace violence be handled

Answer 7

Respond by maintaining a professional demeanor, responding assertively, addressing the issue directly with those involved

Question 8

What was Hildegard peplaus nursing on relationships