Chapter 8 Flashcards

1
Q

Market

A

all actual and potential buyers of a product or service

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2
Q

1-Market Segmentation

A

dividing up a market into distinct groups

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3
Q

2- market targeting

A

evaluating each segments attractiveness and selecting one/more

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4
Q

3-Market Positioning

A

developing a competitive positioning for the product and an appropriate market mix

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5
Q

Behavioural Segmentation

A

dividing a market into groups based on consumers knowledge, attitude, use or response

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6
Q

bifurcated markets

A

markets that are divided into two major market segments ( rich vs poor asia example)

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7
Q

competitive advantages

A

an advantage over a competitor gained by offering a customer great value either through lower prices or by providing more benefits

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8
Q

competitors strategy

A

when competitors use segmentation undifferientated marketing can be deadly and vice versa can be beneficial to use concentrated marketing when they use only undifferentiated

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9
Q

confused positioning

A

leaves buyers with a confused image of the company

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10
Q

degree of product homogeneity

A

undifferentiated marketing = homogenous products

concentrated = heterogenous products

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11
Q

demographic segmentation

A

dividing the market into groups based on demographic variables such as age,sex,family size, life cycle stage

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12
Q

market homogeneity

A

if buyers have the same tastes, buy a product in the same amounts and react the same way to marketing efforts undifferentiated marketing is appropriate

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13
Q

market positioning

A

formulating complex positioning for a product and a detailed marketing plan

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14
Q

market target

A

evaluating each markets attractiveness and selecting one or more segments to enter

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15
Q

over positioning

A

giving buyers too narrow of a picture of the company

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16
Q

psychographic segmentation

A

dividing a market into different groups based on social class, lifestyle or personality characteristics

17
Q

under positioning

A

failing ever to position the company at all