Chapter 8 Flashcards

1
Q

What is an organization chart?

A

the reporting structure and division of labor in an organization

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2
Q

Considering the fundamentals of organizing, what is differentiation?

A

the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods

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3
Q

Considering the fundamentals of organizing, what is integration?

A

the degree to which differentiated work units work together and coordinate their efforts

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4
Q

What is authority?

A

the legitimate right to make decisions and to tell other people what to do

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5
Q

What is the hierachy and corporate governance in a business?

A
  • hierarchy: the authority levels of the organizational pyramid
  • corporate governance: the role of a corporation’s executive staff and board of directors in ensuring that the firm’s activities meet the goals of the firm’s stakeholders
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6
Q

What is centralized organization?

A

an organization in which high-level executives make most decisions and pass them down to lower levels for implementation

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7
Q

What is decentralized organization?

A

an organization in which lower-level managers make important decisions

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8
Q

What is the horizontal structure?

A
  • line departments: units that deal directly with the organization’s primary goods and services
  • staff departments: units that support line departments
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9
Q

What is the functional organization?

A

it is structured around specialized activities such as production, marketing, and human resources
* economies of scale can be realized
* monitoring of the environment is more effective
* performance standards beter maintained

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10
Q

What is a divisional organization?

A

a form of departmentalization that groups units around products, customers, or geographic regions

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11
Q

What is the matrix organization?

A

an organization composed of dual reporting relationships in which some managers report to two superiors (a functional and a divisional manager)

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12
Q

What is the network organization?

A

a collection of independent, mostly single-function firms that collaborate on a good or service

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13
Q

What is delegation?

A
  • delegation: the assignment of new or additional responsibilities to a subordinate
  • responsibility: the assignment of a task that an employee is supposed to carry out
  • accountability: the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance
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