Chapter 8 Flashcards
team structure
uses both permanent and temporary cross-functional teams to enhance collaboratio
product structure
groups together people and jobs working on a single product or service.
network structure
links a central core of full-time employees with networks of outside suppliers and service contractors.
matrix structure
combines functional and divisional approaches to emphasize projects or program teams.
geographic structure
brings together people and jobs performed in the same location.
functional structure
groups together people with similar skills who perform similar tasks.
functional chimneys problem or functional silos problem
a lack of communication and coordination across functions.
divisional structure
groups together people working on the same product, in the same area, or with similar customers.
customer structure
groups together people and jobs that serve the same customers or clients.
cross-functional team
brings together members from different functional departments.
Verticals
practices used to manage a business within a vertical organizational structure, which is characterized by a clear hierarchy with decision-making authority flowing top-down from senior leadership to middle management and then to employees
Organization structure
a formal arrangement of tasks, reporting relationships, and communication linkages.
organization chart
describes the arrangement of work positions within a team or organization.
What is the primary goal of mechanistic organizations?
Predictability and efficiency.
What is the primary goal of organic organizations?
Adaptability and flexibility.
How is authority structured in an organic organization?
It is decentralized, allowing for decision-making at various levels.
How do rules and procedures differ in mechanistic and organic designs?
Mechanistic organizations have many strict rules and procedures, whereas organic organizations have fewer, allowing for flexibility.
How do mechanistic and organic organizations differ in their span of control?
Mechanistic organizations have a narrow span of control, while organic organizations have a wide span of control.
How are tasks typically structured in mechanistic vs. organic organizations?
In mechanistic organizations, tasks are specialized, whereas in organic organizations, tasks are shared among employees.
How do mechanistic organizations typically handle teams and task forces?
They have few teams and task forces, while organic organizations have many, encouraging collaboration.
How is coordination handled in mechanistic vs. organic organizations?
Mechanistic organizations use formal and impersonal coordination, whereas organic organizations rely on informal and personal coordination.
Which type of organization is better suited for dynamic and rapidly changing environments?
Organic organizations, because they are more flexible and adaptable.
_________ is a flexible scheduling option where two or more people split one full-time job, often working half-days, weekly, or monthly.
Job sharing
A _________ organization relies on the latest collaboration and information technologies to function as a shifting network of on-demand interactions, transactions, and alliances.
Virtual
Organizations are becoming _________, meaning they have fewer management levels, combine decentralization with centralization, and use more delegation and empowerment.
Flatter