Chapter 8 Flashcards

1
Q

team structure

A

uses both permanent and temporary cross-functional teams to enhance collaboratio

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2
Q

product structure

A

groups together people and jobs working on a single product or service.

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3
Q

network structure

A

links a central core of full-time employees with networks of outside suppliers and service contractors.

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4
Q

matrix structure

A

combines functional and divisional approaches to emphasize projects or program teams.

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5
Q

geographic structure

A

brings together people and jobs performed in the same location.

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6
Q

functional structure

A

groups together people with similar skills who perform similar tasks.

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7
Q

functional chimneys problem or functional silos problem

A

a lack of communication and coordination across functions.

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8
Q

divisional structure

A

groups together people working on the same product, in the same area, or with similar customers.

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9
Q

customer structure

A

groups together people and jobs that serve the same customers or clients.

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10
Q

cross-functional team

A

brings together members from different functional departments.

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11
Q

Verticals

A

practices used to manage a business within a vertical organizational structure, which is characterized by a clear hierarchy with decision-making authority flowing top-down from senior leadership to middle management and then to employees

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12
Q

Organization structure

A

a formal arrangement of tasks, reporting relationships, and communication linkages.

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13
Q

organization chart

A

describes the arrangement of work positions within a team or organization.

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14
Q

What is the primary goal of mechanistic organizations?

A

Predictability and efficiency.

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15
Q

What is the primary goal of organic organizations?

A

Adaptability and flexibility.

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16
Q

How is authority structured in an organic organization?

A

It is decentralized, allowing for decision-making at various levels.

17
Q

How do rules and procedures differ in mechanistic and organic designs?

A

Mechanistic organizations have many strict rules and procedures, whereas organic organizations have fewer, allowing for flexibility.

18
Q

How do mechanistic and organic organizations differ in their span of control?

A

Mechanistic organizations have a narrow span of control, while organic organizations have a wide span of control.

19
Q

How are tasks typically structured in mechanistic vs. organic organizations?

A

In mechanistic organizations, tasks are specialized, whereas in organic organizations, tasks are shared among employees.

20
Q

How do mechanistic organizations typically handle teams and task forces?

A

They have few teams and task forces, while organic organizations have many, encouraging collaboration.

21
Q

How is coordination handled in mechanistic vs. organic organizations?

A

Mechanistic organizations use formal and impersonal coordination, whereas organic organizations rely on informal and personal coordination.

22
Q

Which type of organization is better suited for dynamic and rapidly changing environments?

A

Organic organizations, because they are more flexible and adaptable.

23
Q

_________ is a flexible scheduling option where two or more people split one full-time job, often working half-days, weekly, or monthly.

A

Job sharing

24
Q

A _________ organization relies on the latest collaboration and information technologies to function as a shifting network of on-demand interactions, transactions, and alliances.

25
Q

Organizations are becoming _________, meaning they have fewer management levels, combine decentralization with centralization, and use more delegation and empowerment.