Chapter 8 Flashcards
1
Q
- The process of determining an organization’s basic mission and long-term objectives and then implementing a plan of action for attaining these objectives is called:
A. strategic management.
B. tactical management.
C. contingency management.
D. functional management.
A
A. strategic management.
2
Q
- Which of the following statements is true of strategic management?
A. Middle management is responsible for setting the strategy in most organizations.
B. All levels of management are imperative to the strategic implementation process.
C. Formulating an organization’s vision statement is the core motive of strategic management.
D. As companies go international, the need for strategic management decreases.
A
B. All levels of management are imperative to the strategic implementation process.
3
Q
- Honda and General Motors have both built plants in Thailand to take advantage of:
A. demand and low delivery costs.
B. strategic pricing.
C. new technologies and low wages.
D. tax incentives and demand.
A
D. tax incentives and demand.
4
Q
- A(n) _____ strategy is most likely to be used when a product is regarded as a generic good and therefore does not have to be sold based on name brand or support service.
A. economic imperative
B. political imperative
C. quality imperative
D. administrative coordination
A
A. economic imperative
5
Q
- Who among the following are the key to stimulating profit growth within a company?
A. Sales personnel
B. Middle managers
C. First-line managers
D. Top managers
A
B. Middle managers
6
Q
- A worldwide strategy based on cost leadership, differentiation, and segmentation is referred to as the _____ strategy.
A. economic imperative
B. political imperative
C. quality imperative
D. administrative coordination
A
A. economic imperative
7
Q
- Multinational corporations using the _____ approach to strategic planning are country-responsive; their approach is designed to protect local market niches.
A. administrative coordination
B. economic imperative
C. quality imperative
D. political imperative
A
D. political imperative
8
Q
- When focusing on the _____ approach to strategic planning, companies typically sell products for which a large portion of value is added in the upstream activities of the industry’s value chain.
A. quality imperative
B. political imperative
C. economic imperative
D. administrative coordination
A
C. economic imperative
9
Q
- When using the _____ approach to strategic planning, the products sold by multinational corporations often have a large portion of their value added in the downstream activities of the value chain.
A. political imperative
B. cost imperative
C. quality imperative
D. economic imperative
A
A. political imperative
10
Q
- The _____ approach to strategic planning is used by multinational corporations that need a country-centered or multi-domestic strategy.
A. quality imperative
B. administrative coordination
C. political imperative
D. economic imperative
A
C. political imperative
11
Q
- The approach to strategic formulation and implementation utilizing strategies of total quality management to meet or exceed customers’ expectations and continuously improve products and/or services is referred to as the:
A. value-added imperative.
B. quality imperative.
C. political imperative.
D. economic imperative.
A
B. quality imperative.
12
Q
- The quality strategy is formulated at the _____ management level and is diffused throughout the _____.
A. top; middle-level management
B. top; organization
C. lowest; organization
D. middle; low-level management
A
B. top; organization
13
Q
- A(n) _____ approach to strategy formulation and implementation is one in which a multinational corporation makes strategic decisions based on the merits of the individual situation rather than using a predetermined economic or political strategy.
A. administrative coordination
B. bureaucratic coordination
C. value-added
D. functional
A
A. administrative coordination
14
Q
- The production and distribution of products and services of a homogeneous type and quality on a worldwide basis is called _____.
A. global integration
B. administrative coordination
C. horizontal specialization
D. market standardization
A
A. global integration
15
Q
- Total quality management techniques range from traditional inspection and statistical quality control to cutting-edge human resource management techniques, such as:
A. market share and profitability
B. customer service and quality control
C. self-managing teams and empowerment
D. imports and exports
A
C. self-managing teams and empowerment
16
Q
- Which of the following strategies is appropriate when the need for national responsiveness is low and the need for global integration is high?
A. International strategy
B. Multi-domestic strategy
C. Global strategy
D. Transnational strategy
A
B. Multi-domestic strategy
17
Q
- When the need for national responsiveness is high and the need for global integration is also high, the most appropriate strategy is a(n) _____ strategy.
A. transnational
B. global
C. international
D. multi-domestic
A
A. transnational
18
Q
- When the need for national responsiveness is high and the need for global integration is low, a(n) _____ strategy is appropriate.
A. transnational
B. multi-domestic
C. international
D. global
A
B. multi-domestic
19
Q
- Which of the following is not one of the steps in strategic planning?
A. Transferring the successful process used in a developed country to an emerging economy
B. Scanning the external environment for opportunities and threats
C. Conducting an internal resource analysis of company strengths and weaknesses
D. Formulating goals in light of the external scanning and internal analysis
A
A. Transferring the successful process used in a developed country to an emerging economy
20
Q
- When the need for national responsiveness is low and the need for global integration is also low, which of the following strategies would be appropriate?
A. Globalization strategy
B. Transnational strategy
C. International strategy
D. Multi-domestic strategy
A
C. International strategy